Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
Incredibly loud
on March 9, 2026
Posted by: ChadB
[This review was collected as part of a promotion.] This unit is excessively loud. If you think you're going to wake up early, make yourself an espresso, and NOT wake up your household, you are sorely mistaken.
The coffee produced does taste good. My wife has much more refined taste than I do when it comes to coffee, and she has enjoyed the pods. Melozio was her favorite so far.
I don't like the automatic pod disposal system. When you re-open the machine, the used pod is pushed back into a compartment inside the machine. Coffee grounds are wet, however, and easily susceptible to quickly growing mold. I'm going to have to empty it out daily anyway, so why have the pod shoved into a compartment where I might forget about it?
It wasn't my favorite espresso/coffee maker. Nespresso generally makes great products (for example, we had a Nespresso milk frother for years that is incredible), but this missed the mark. It is also really off-putting how pushy the instructions/pamphlets are with QR codes and trying to get me to connect my phone to the machine.
The QR code is the first thing in your face when you open the manual (and you aren't even given the full manual: that requires the QR code). I can't put the pod in with an app. I have to physically walk up to the machine anyway, so I don't see any good reason I need to connect my phone to a coffee machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Latte’s
on March 9, 2026
Posted by: YahairaR
[This review was collected as part of a promotion.] This coffee machine is an easy setup. Once you add water to the container on the back of the machine, it’s ready for a coffee pod to be added to make the coffee. The pods appear to have a code on them that let the machine know how many ounces to dispense. Nespresso offers an array of flavors and roasts of coffee and espresso’s. With the push of a button, the coffee quickly dispenses. The clean up is relatively easy because the pod can easily be dispensed right after brewing a cup. I’m an iced latte person, and the espresso I brewed with my Nespresso was delicious! My favorite is the Chiaro pods, they offer a strong roast.
Written by a customer while visiting influenster.com
Customer Rating
4
Nespresso Virtuo Next
on March 9, 2026
Posted by: ChristinaS
[This review was collected as part of a promotion.] I really like the Nespresso Virtuo Next. It is very compact and doesn’t take up a lot of counter space. It has a 37 px water tank. It also has storage space for 6-10 espresso capsules. It makes a variety of coffee sizes from as small as 5 oz to as large as a travel mug up to 18 oz. It is a smart device and works on Bluetooth and WiFi. It’s made out of 99% recycled material. It also heats up fast and has a 2 minute automatic shut off. I would definitely recommend this machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes very good coffee
on March 9, 2026
Posted by: SamanthaD
[This review was collected as part of a promotion.] I will say this is priced very steeply. It’s very noise compared to my keireg I have. I have used it now a handful of times and will be donating. It’s just not for me.
Written by a customer while visiting influenster.com
Customer Rating
5
So easy to use; beautiful design!
on March 10, 2026
Posted by: MariaM
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is the perfect addition for my coffee-loving family. The design is beautiful for my kitchen, assembly is effortless, and the coffee size options are so convenient. I love that I am able to brew my coffee in 6 different sizes, catering to my family’s different needs! I also love how easy the pods are to use and the coffee blends are so rich and tasty.
Written by a customer while visiting influenster.com
Customer Rating
2
I might take some heat, but my coffee could use so
on March 10, 2026
Posted by: StaceyB
[This review was collected as part of a promotion.] Ok so I may be the unpopular opinion here, but aside from its sleek design I cannot tell you to go buy this product. First, it is loud! I mean louder than my dishwasher. See video for reference. I know it doesn’t take long to brew but it is loud the entire time. Second, when most people want coffee they want a hot cup of coffee (unless you’re an iced fan). I’m an absolute baby when things are hot and I can drink this straight from brewing which means it is not hot at all. If you add creamer from the fridge, forget it you now have a cold cup of coffee.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Loud machine, brews great coffee
on March 10, 2026
Posted by: ConnieS
[This review was collected as part of a promotion.] This NESPRESSO coffee maker connects to WiFi, which I found convenient. I had no trouble pairing it. It allows you to set a schedule for brewing coffee, reordering pods, and even alerts you when your coffee is low. I was pleasantly surprised to find it produces foam on top of the coffee. Overall, I really like it. The only downside is its loudness. It’s so loud that I can’t brew coffee if someone is sleeping upstairs, or anywhere for that matter. My favorite feature is that it automatically disposes of the used pod into its designated bin when you open the lid after brewing.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on March 10, 2026
Posted by: ChelseaJ
[This review was collected as part of a promotion.] This product is AWESOME! I appreciate the ease of making espresso at home. It is quick, easy to manage, and tastes good! So happy to have received this for review
Written by a customer while visiting influenster.com