Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,033 Reviews)
Open Ratings Snapshot
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product. 
(
3,454 out of 3,993
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
Delicious drinks!
on October 8, 2021
Posted by: Just a mom
from Pittsburgh PA
I love making coffee drinks at home to save money. The crema you get makes every drink an 11, on a scale from 1 to 10. My purchase included the aeroccino, which is the perfect companion to your Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Yummy coffee
on October 7, 2021
Posted by: Fhend
from Cuyahoga Falls, OH
We bought this a month ago and LOVE the flavor and creaminess of the coffee. The only reason I didn’t give 5 stars is because the coffee is no where near hot enough. After adding my creamer to it, I have to put it in the microwave to warm back up. Wish there was a temperature control….
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, October 8, 2021
Thank you for your review, Franca . The temperature of your VertuoLine capsules is controlled by the information programmed into the barcode of each blend. You may, however, pre-heat your mug of choice by running a cleaning cycle with your VertuoPlus machine. Instructions for this can be found on Nespresso.com/help, and you may contact us any time at 800-562-1465 with any additional questions. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great features!
on October 7, 2021
Posted by: Lucy
from Los Angeles
Coffee perfect every time. Easy to use! Perfect gift for a coffee lover!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Replaced my Breville with this DeLonghi. Love it!!
on October 7, 2021
Posted by: MarcM
from Boynton Beach, FL
My wife and I were treated to a few cups of Nespresso while visiting our friends and I immediately fell in love. I first bought the much less expensive Breville but thought it was cheaply made so I returned it and bought this DeLonghi, which our friends have. What a perfect machine. It simply works simply, perfectly, and easily and produces perfect cups of coffee each time. If I have any complaint it would be that the coffee doesn’t come out absolutely steaming, piping hot—it’s definitely hot but I wish it was even hotter.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer service, October 8, 2021
Thank you for your review, Marc. The temperature of your VertuoLine capsules is controlled by the information programmed into the barcode of each blend. You may, however, pre-heat your mug of choice by running a cleaning cycle with your XX machine. Instructions for this can be found on Nespresso.com/help, and you may contact us any time at 800-562-1465 with any additional questions. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I should have bought one sooner!
on October 6, 2021
Posted by: Lpf2425
from Houston
I have wanted a Nespresso for 20 years. After a rough year I decided to treat myself, and I should have done it sooner! I love my Vertuo Plus and recommend it to everyone. It makes fantastic coffee and espresso and brews consistently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
on October 6, 2021
Posted by: airem324
Love our Nespresso! We waited about a month to get it from William Sonoma but worth the wait. The variety of flavors from Nespresso allows us to try new ones, keep our favorites, and keep adding to our palette. The Aeroccino Milk Frother is my favorite part to add on to my cold brew coffee—the froth is just like Starbucks. Easy to use and clean too!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
We love our Nespresso!
on October 5, 2021
Posted by: rachaely9
We love our Nespresso! The coffee is unreal! We love the specialty holiday flavors and wish there were more opportunities to purchase. The customer service for Nespresso is top notch and always gets us right back to brewing our favorite morning beverage! I also love the recycling program!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
on October 4, 2021
Posted by: ashleydlc88
Absolutely love this coffee maker! I like the fact that you can make espresso or a single cup of coffee with the same machine! I use it mostly for espresso every morning. But I occasionally make regular coffee in it as well. It is a bit pricey but I would absolutely buy it again and again!
Written by a customer while visiting influenster.com
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