Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,033 Reviews)
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
This is the Nespresso
on October 27, 2021
Posted by: _themoorethemerrier
This is the Nespresso machine I own now. I honestly love it. I've had it for about two years now. The bigger vertuo pods make a lot of coffee with super bold flavor. It's super easy to clean out as well and the fact that it reads the bar code to give you the perfect cup of coffee is amazing.
Written by a customer while visiting influenster.com
Customer Rating
5
BORN TO BE BEST COFFEE EVER!
on October 24, 2021
Posted by: SUSAN
from GRESHAM, OR
I GREW UP WITH BOTH PARENTS AS LIFE LONG COFFEE DRINKERS, YET I NEVER LIKED IT. A FRIEND INTRODUCED ME TO NESPRESSO AND IT HAS BECOME PART OF THE JOY IN MY LIFE. IT’S THE ONLY WAY TO ENJOY COFFEE. LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast and delicious! Holy Grail of coffee machines
on October 22, 2021
Posted by: Laura
from Tampa
My brother in law and I have been on a quest for the best tasting coffee for a long time. We tried all different coffee beans, ground them fresh and used the French press process. We were pretty smug about reaching coffee nirvana with Starbucks Italian Roast ground coarsely, spring water heated to the perfect temp then poured over and left to sit for three minutes. Meanwhile we heated and frothed the milk to add at the end of this lengthy process. Then along came Nespresso! I first tried it at a family gathering. The coffee was DELICIOUS…better than my carefully prepared French press coffee! I bought my own machine and WOW! Less than a minute to fabulous coffee! Plus I no longer had to froth the milk! The coffee is already so frothy when it comes out! The intenso flavor is my favorite. My mornings are so much better without all that effort and the coffee is better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love everything about the machine & customer servi
on October 22, 2021
Posted by: Kslater
Love the customer service, just wish the boutique could offer the same as on line.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Honestly, I'm pretty dissapointed
on October 22, 2021
Posted by: Leslie
We purchased this machine about a month ago and have used it daily ever since, so I have a pretty good idea of how I feel about it... which is a bit disappointed.
My husband is a drip coffee drinker, and I prefer espresso, so I thought this would be a perfect combination of the two. However, the coffee function (and coffee itself) is really terrible. The coffee function still produces a slight espresso style froth on the top, which my husband really doesn't like. Also, we have tried 4 different flavors of coffee, and they all have a very sour and slightly burnt taste to them.
I wish we had purchased the more basic espresso model and kept our old drip coffee maker for him. I will likely end up buying a very basic drip maker, because there is no sense paying Nespresso prices for terrible coffee.
I will say, I enjoy the espresso function, and the espresso pods I have tried.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katie B., Customer Service, October 22, 2021
Thank you for your review, Leslie. The layer that forms on top of each brewed coffee is a combination of coffee and air called the crema, and is naturally created during the extraction process. Crema is a sign of high quality coffee, and has been a signature feature of our espresso The Vertuo machine is designed to produce crema on both the Espressos and the large-cup coffees as the coffee is gently extracted using our patented Centrifusion™ technology.
You may notice that the consistency of the crema on an OriginalLine Espresso or Lungo is more dense and creamy, while the Vertuo crema is more airy and rich. The crema serves to lock in flavor and heat and thus enhance the tasting experience. The added ritual of folding in the crema releases the aromas, alters the texture, and mixes the layers to create a unique and flavorful beverage. We are happy to help your household find your next favorite blend! Please contact us through our toll-free number, 800-562-1465, anytime.
You may notice that the consistency of the crema on an OriginalLine Espresso or Lungo is more dense and creamy, while the Vertuo crema is more airy and rich. The crema serves to lock in flavor and heat and thus enhance the tasting experience. The added ritual of folding in the crema releases the aromas, alters the texture, and mixes the layers to create a unique and flavorful beverage. We are happy to help your household find your next favorite blend! Please contact us through our toll-free number, 800-562-1465, anytime.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on October 21, 2021
Posted by: meghand77da
I really enjoy the nespresso. It is expensive along with the nespresso pods but they are so worth it! I like that this machine has a tank for water but the milk frothed is separate. I would not want one with the milk attachment since dairy getting clogged up in the tubes can cause a lot of sickness if not cleaned frequently and properly
Written by a customer while visiting influenster.com
Customer Rating
5
This machine gives you
on October 20, 2021
Posted by: wahibam1
This machine gives you the best of both worlds… Espresso and regular drip coffee. Whatever you’re drinking, you’re going to enjoy it with Nespresso. The coffees come out smooth, creamy, and are unparalleled by other coffee makers.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use, makes
on October 20, 2021
Posted by: Anonymous
Easy to use, makes the perfect amount. Frother has a hot and cold setting so perfect for hot or iced coffee. There are so many varieties of pods and flavors to use with it
Written by a customer while visiting influenster.com