Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,033 Reviews)
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
I really love love
on November 9, 2021
Posted by: soumyad1
I really love love this machine,the coffee tastes Devine,easy to set up and clean up too,I really like it in my kitchen,my everyday coffee favorite and my friends love it too,I would recommend this to everyone!
Written by a customer while visiting influenster.com
Customer Rating
3
Great Coffee, Machine Leaks
on November 6, 2021
Posted by: DimeCafe
I love Nespresso and have had this machine for a year. It started leaking during the brew though after I had it for only a year. In an 8 oz cup, about an ounce of it leaks all over my table, which has messed up the wood.
Like I said, it's a fantastic cup of coffee. I wish the machine was more durable.
Like I said, it's a fantastic cup of coffee. I wish the machine was more durable.
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, November 8, 2021
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on November 6, 2021
Posted by: Ian
from SF Bay Area
We returned our Vertuo Next for this VertuoPlus, and what an upgrade! The automatic capsule/pod mechanism is a joy to use, and the large water tank is a welcome convenience as well. It’s even quieter to boot! We’ve only had the machine for four months, but we use it several times a day and it still works perfectly. 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on November 1, 2021
Posted by: Anonymous
The best coffee maker in my life. I'm sure you need one too. Is so simple to make your own coffee and very cheap
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent Buy!
on October 29, 2021
Posted by: Mark
from Baltimore, Maryland
Great product! My team and I have been enjoying each cup of Nespresso! It takes coffee to the next level!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Leaking machine
on October 29, 2021
Posted by: Patrik2033
from Pittsburgh
I have had my Virtuaplus machine for less than 2 weeks and it’s is leaking from the bottom of the machine. Coffee is great. But I am not enjoying the leak.
No, I would not recommend this to a friend.
Response from Nespresso USABy Beth P., Customer Service, October 30, 2021
Hi Patrik2033, we're disappointed to hear you are experiencing a leak. We would recommend calling us at 1-800-562-1465 when you are near your VertuoPlus. We'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely love my Nespresso
on October 28, 2021
Posted by: amye103
Absolutely love my Nespresso machine. I get a perfect cup of coffee every single time. The downside is that the pods are more expensive than brewing a pot of coffee, but it is well worth it to me because the coffee is excellent.
Written by a customer while visiting influenster.com
Customer Rating
5
Third Vertuo we have purchased, great machine
on October 28, 2021
Posted by: Lmk3x
from Treasure Island, FL
The design is compact, so it fits well under cabinets. Easy to set up and simple to use. Water reservoir does not hold much water so needs to be refilled every 3-4 cups but a minor thing. Love how it ejects the used pods into the other reservoir, and the fact that the recycling bags are free and easy to use; just remember to check the box so they include one with your order. Bought this one for my mother-in-law after she loved ours on a visit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA