Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,033 Reviews)
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Love the look
on December 9, 2021
Posted by: Vivi
from Chicago, Illinois
I love how it looks and how easy it is to use. Very easy to fill the water up or even empty the capsules
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Simply amazing!
on December 9, 2021
Posted by: Beef
from San Francisco
I’ve had a Vertuo system for over six years and it consistently performed well for me. There was a problem with it that could not be resolved (even after spending time troubleshooting with your kind and patient staff!). I replaced it with the Vertuo Plus and I’m impressed with the design and quality, not to mention the resulting fine cuppa every time!!
Thanks Nespresso!!
Thanks Nespresso!!
I would recommend this to a friend!
Response from Nespresso USABy Allison T., Customer Service, December 11, 2021
Thank you for your review. We are happy to see you were able to speak with a machine expert and have this resolved. If you assistance with your VertuoPlus machine in the future, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine but a little annoyed by Nespresso
on December 9, 2021
Posted by: Diana
from Dallas
This is actually my 7th Vertuo machine. I purchased one for home and one for the office, and the rest have been purchased as gifts. My oldest machine goes quite a few years back and is still great. I do wish the welcome gift was attached to each machine purchase rather than each account.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful
on December 9, 2021
Posted by: Scarlett
from WV
I purchased one of these in the spring and bought 4 more to give as gifts this Christmas! We absolutely love this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my Nespresso
on December 9, 2021
Posted by: carinam
I love my Nespresso machine it makes the best espresso and coffee drinks. I love making lattes with the espresso pods and the milk frother. The pods could get a little pricey but worth it especially if you purchase Starbucks on regular basis. It is a bit loud but not a deal breaker.
Written by a customer while visiting influenster.com
Customer Rating
5
This is an absolute
on December 8, 2021
Posted by: member68c7cf1fe
This is an absolute must have if you like espresso! I love making a quad at home in the morning and can't imagine not using this everyday.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact and efficient
on December 8, 2021
Posted by: alfalfa
from MI
My first Nespresso was a gift. It died 6 years to the day I received it. Its death was confirmed by the Nespresso CSRep. I replaced it with a Nespresso Plus and love the new machine. It takes up less counter space, and brews a variety of sizes in one machine. However, the directions are all drawings - no words. Hard to follow and ambiguous. Setting it up was not as easy as my first one was!
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, December 9, 2021
Thank you for your review, Allison. We're glad to hear you're enjoying your new machine. We are always here to help with a lifetime of comprehensive troubleshooting. If you ever need us we are available 24 hours a day, 7 days a week at 800-562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
I LOVE this. I
on December 8, 2021
Posted by: imjust_emily
I LOVE this. I have both this and my B70 Keurig and I prefer the coffee from this. My only complaint is how expensive the pods are! That is why I only use this on occasion because the pods for my Keurig are a bit more affordable for the everyday.
Written by a customer while visiting influenster.com