Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,033 Reviews)
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Easy to use when
on December 19, 2021
Posted by: christaschoice
Easy to use when you can barely open your eyes in the am! Got this as a very nice gift. It’s the first machine I’ve had where I’ve never had a problem with it! So handy having a frothed too!
Written by a customer while visiting influenster.com
Customer Rating
5
love the machines and coffee
on December 17, 2021
Posted by: Rebecca
from Denver
I am a fan of the Vertuo and fortado and double espresso. the value is great because the product is. seriously addicted.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This is my everyday
on December 17, 2021
Posted by: laurapb0bc
This is my everyday coffee maker. I love that it comes with so many flavors/types of coffee pods. Only downside is that the coffee is a little expensive. Makes it very easy to use and comes out with a foamy top.
Written by a customer while visiting influenster.com
Customer Rating
3
Disappointed
on December 17, 2021
Posted by: sheriza
from Barbados
My machine only lasted 13 months and I am having problems getting a replacement machine at no cost.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, December 18, 2021
Hello Sheriza, thank you for your review. We are dismayed to learn the VertuoPlus machine has not met your expectations. We recommend running a rinse cycle once a week, to keep the brewing consistent and the coffee tasting as it should. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number 1-800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
We just bought this
on December 16, 2021
Posted by: melindak17
We just bought this for ourselves as an early Christmas gift! So far we are leaving it. It’s really easy to use-one button function. We are finding out the types of pods we like most but so far have liked alot of them!
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely Love!!!
on December 16, 2021
Posted by: Kimber
from Georgia
I purchased the Vertuo for myself, I find myself craving coffee all day now. Love the ease of using the machine. I feel like I’m going to be a coffee snob now!! Nothing compares to this!!! Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely love it!!!
on December 16, 2021
Posted by: Jessica
from PA
I bought this for a gift for myself and I’m so glad I did!’ It makes everything I love and it’s so simple and easy!! Best Purchase ever!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , December 17, 2021
Hi Jessica. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo machine and bundle. We recommend running a priming cycle weekly through your machine to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo machine and bundle, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
I was very against
on December 12, 2021
Posted by: amanbruh
I was very against the idea of getting a nespresso but now I don’t know what I would do without it. Using double shots or their iced varieties for ice coffee seriously makes the most delicious iced coffees so much so that I don’t go out for specialty coffee nearly as much anymore. Took a star because it really is such a pain to have to go to a mall to get my coffee pods I wish they were more easily accessible at a regular grocery or box store. The Starbucks pods they sell in stores I don’t recommend at all
Written by a customer while visiting influenster.com