Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,033 Reviews)
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
My father loves drinking
on December 29, 2021
Posted by: khalidahb
My father loves drinking coffee in the morning so I knew I had to purchase this for him. It is very great, but the capsules are pretty expensive and it takes a while for them to get delivered. The coffee sometimes comes out cold, but other than that he really enjoys it.
Written by a customer while visiting influenster.com
Customer Rating
1
Nespresso using iPhone tactics - RIP ALTO
on December 29, 2021
Posted by: shep
from Orange County, CA
Ive been a Nespresso user from the original days but it seems that Nespresso is employing iPhone like tactics to force you to buy a new machine (iPhone) every year or two to get the products you want. Alto Coffee pods (15oz) are discontinued. Pour over (18oz) pods are only compatible with the newest machine. So to drink a 15 oz coffee in the am I need to use 2 pods or buy a new machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 31, 2021
Thank you for your review. We continuously innovate and create new coffee experiences. Each of our blends is specifically constructed, including expert bean selection, blending, roasting, and grinding, for the best interplay with the unique extraction parameters of the Vertuo machine. If you would still like to enjoy your morning blend at 14 ounces, you may continue to brew two capsules, or you may program your machine to brew one capsule at 14 ounces. Simply press the cup button and hold it until your blend has been brewed at 14 ounces. If you need assistance with your VertuoLine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine we’ve
on December 29, 2021
Posted by: maritzap20
Best coffee machine we’ve ever purchased. Worth every penny! So easy to use and so easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
4
We use our Nespresso
on December 29, 2021
Posted by: catm27
We use our Nespresso daily & love it! We’ve owned it for around 3 years and have only had to descale the product once. Otherwise, it’s worked great and we get our frothy cup of coffee or espresso every day!
Written by a customer while visiting influenster.com
Customer Rating
5
This is my favorite
on December 27, 2021
Posted by: ErinZ
This is my favorite appliance in my whole house. It’s not our everyday coffee maker but it has decreased my Starbucks visits to almost zero. I love being able to make an actual, delicious latte or americano at home and the coffee is so high quality.
Written by a customer while visiting influenster.com
Customer Rating
5
This coffee machine is
on December 27, 2021
Posted by: KyleeW
This coffee machine is fantastic! I don't ever want to drink anything else! I LOVE making espresso drinks and iced coffee! It looks so nice setting on my counter! I do wish the capsules were offered in more variety in the grocery stores! Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Essenza Mini Espresso
on December 27, 2021
Posted by: lifewithnicki
Nespresso Essenza Mini Espresso Machine Nespresso VertuoPlus Coffee Maker and Espresso Machine Bundle I absolutely love these machines! Ever since I have owned these I have no longer bought starbucks. This is such an upgrade from my regular coffee machine! You can make any drinks from espresso, double espresso, coffee sizes! Sooo worth it
Written by a customer while visiting influenster.com
Customer Rating
1
Doesn’t work most of the time
on December 27, 2021
Posted by: Very disappointed custome
from Kansas
I’ve had this machine exactly a year. Within the first month I started having trouble with it not working properly. The machine locks up and will not open, put in a 7oz pod but brews 32oz! Sent it in for repair and the issue continues. They did not fix it. Called to ask for a replacement and keep getting told to continue sending it in. I didn’t purchase this just to keep sending it back in for repair! I obviously have a lemon but instead of anyone admitting it and just replacing like they should, it just sits on my counter top taking up space. Complete waste of money!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katie B. , Customer Service, December 29, 2021
Thank you for your review. We understand how important a reliable coffee experience is with your VertuoPlus machine. We recommend contacting our toll-free number, 800-562-1465, to discuss available repair or replacement options based on the status of your warranty. We are available 24 hours a day, 7 days a week for your convenience and look forward to speaking with you soon.
Written by a customer while visiting Nespresso USA