Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,033 Reviews)
Open Ratings Snapshot
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product. 
(
3,454 out of 3,993
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
A lifesaver. Love the
on January 10, 2022
Posted by: baileym8490
A lifesaver. Love the variety they offer, the pods are recyclable, and the coffee is brewed quickly. The machine knows what type of pod you’re brewing and adjusts it’s settings to ensure your coffee is made perfectly every time….it’s 100x better than the kuerig.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Easy to use
on January 9, 2022
Posted by: Yolanda
from Fort Lee, VA
I bought this last month because of my machine that I’ve had for two years died in me and I couldn’t do without my Nespresso even though the warranty was up
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Didnt work right of the box
on January 9, 2022
Posted by: Shena
from Dayton, Ohio
I had to attempt to prime it 3 times before the 4 attempt worked to prime new machine. I was told to fill water tank with hot water for thw priming. Only about a half cup actually ran through so Im not aure this machine is functioning properly. So far has made 5 good cups of java. This machine is LOUD! OMG it is so loud!!! This was a free replacement and surprisingly I was given a 2 year warranty on this replacement!! My first machine stopped working at 1 year and 11 months and was under 2 year warranty. I am a USA customer.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, January 10, 2022
Thank you for your review, Shena. Nespresso USA offers a one-year warranty on all new Nespresso VertuoLine machines, and a six-month warranty for repairs in our centers. If you have any questions of concerns regarding your VertuoPlus machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Where to begin…what started
on January 9, 2022
Posted by: xonisha
Where to begin…what started as an excellent gift turned into a passion of mine that literally motivates me to wake up in the morning lol ha jk but not really. Super easy to use, lots of variety in pod flavors and sizes, and just basically the best part(s) of my day— I say part(s) because it’s rare that I have ONE Nespresso beverage a day. The frother is also great. I only drink non-dairy milks, but I think that the Aerrocino does a pretty good job of getting the milk nice and frothy. On the rare occasion that I make a drink for a dairy drinking heathen, I will say…the foam is EXCELLENT. Overall, if you’re looking to improve the overall quality of your life or at the very least develop a new quarantine hobby, this is a great avenue to walk down.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
I love my Nespresso!
on January 8, 2022
Posted by: rachelk204
I love my Nespresso! It makes the best tasting coffee I’ve had from a pod-based machine (so much better than Keurig). The variety of pods for the Vertuo is excellent. It’s simple to set up, use, and clean, and consistently makes excellent coffee in just a couple minutes.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Got this just recently
on January 8, 2022
Posted by: makeupjunkie13
Got this just recently and I absolutely love it! Started out with the NEXT version and that machine was a mess. Had multiple issues with NEXT and went to this model instead and it’s amazing.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love my Nespresso! Being
on January 7, 2022
Posted by: ashleyf029f
Love my Nespresso! Being able to make espresso drinks at home has been a game changer.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Coffee shop at home
on January 7, 2022
Posted by: Samantha71601
from MN
I bought this Christmas Eve. Came a week later. Tracking said it was stuck in Florida until it was delivered and I live in Minnesota. But I love it. Going to order come coffee syrups and such
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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