Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,033 Reviews)
Rating breakdown 8,033 reviews
5 Stars
6,301
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Love our Nespresso!! Quality
on January 12, 2022
Posted by: carnichole
Love our Nespresso!! Quality of coffee is amazing. Only downfall is the pods are very pricey for how many you actually receive.
Written by a customer while visiting influenster.com
Customer Rating
4
The convenience of nespresso
on January 12, 2022
Posted by: derrickk
The convenience of nespresso machines is unmatched by almost any other espresso machines, but the flavor is sometimes lacking from a true espresso. The pods are expensive, especially considering that they generally don’t allow aftermarket or alternative brands to work with the machine.
Written by a customer while visiting influenster.com
Customer Rating
4
They have this machine
on January 12, 2022
Posted by: samarajaclyn912
They have this machine at my office. So easy to use and makes for great coffee! I always enjoy it when I go to make it. The hazelnut blend is my favorite! The machine is expensive but definitely worth it. Would totally recommend Nespresso Vertuo Coffee And Espresso Machine
Written by a customer while visiting influenster.com
Customer Rating
3
These pods are expensive,
on January 12, 2022
Posted by: monicab5ca0
These pods are expensive, but because they are so strong I’m able to run the machine twice with 1 pod and get a decent sized cup of coffee. The frothed is super silent and easy to use. I just wish they were environmentally friendly or had a washable/reusable pod.
Written by a customer while visiting influenster.com
Customer Rating
5
on January 12, 2022
Posted by: kimberlyl173
I love my Nespresso!!!!! Love the foaming and it absolutely tastes so yummy. Can’t recommend enough and seriously can’t make a regular coffee pot anymore. It’s just not the same. Just wow
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome Coffee
on January 11, 2022
Posted by: dawn62
from Anchorage
I worried about buying this because of the price. Worth every penny. I get a great cup of coffee every morning. Took a little bit of trying to figure out which pods to buy and what I would like but now I have it down.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So Impressed with machine, pods and Nespresso
on January 11, 2022
Posted by: vnf
from Silver Spring, Maryland
We purchased a VertuoPlus in 2016. In November 2021 it kept showing the descaling warning no matter how many times we descaled. We called Nespresso and they sent a shipping box so we could send the machine in for a no cost repair. When the machine was returned, it was broken, so we called again and they sent a new machine which worked but was very noisy. We called again and the machine was replaced with a more expensive machine which works wonderfully. The company stood by its product even though it was far out of warranty. The machine and pods may be expensive, but this company is phenomenal as is the coffee.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , January 12, 2022
Hi VNF, thank you for your review. We are thrilled to learn you are enjoying your VertuoLine Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew We also recommend descaling your machine every three months or three hundred capsules, whichever comes first. If you need assistance with your VertuoLine Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
3
It's a great machine
on January 10, 2022
Posted by: eddiee3
It's a great machine to use I love the way it's a recycle the coffee drops after use of the coffee just love it
Written by a customer while visiting influenster.com