Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(7,823 Reviews)
Open Ratings Snapshot
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product. 
(
3,391 out of 3,921
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
Café compact
on March 1, 2026
Posted by: JenniferJ
[This review was collected as part of a promotion.] Putting it together was super easy, not stressful at all. I had it setup in less than 15 minutes. It doesn't take up much space on my countertop. Push button design for ease if use. And the flavors were amazing. I used only filtered water in mines, I don't do tap, so not sure if that will change the coffee flavor and I don't want to know. A good cup is not to be messed with.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Sleek & quality espresso machine ☕️
on March 1, 2026
Posted by: KatrinaT
[This review was collected as part of a promotion.] I am extremely satisfied with this product. I was so surprised by how powerful this small compact machine is. The coffee is so smooth and tasty. You can truly taste the quality of the espresso, the nutty and smoothness is remarkable. I love the froth the forms on the top to really make the flavors accentuated. Also, thw machine is so quiet and convenient. It easily stores well if you have limited counter space. Lastly, it’s very user friendly and can be maintained with ease. I highly suggest this product for anyone looking for quality espresso, compact storage, and sleek ease of use design.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
High quality coffee with minimal effort ❤️
on March 1, 2026
Posted by: MariamiM
[This review was collected as part of a promotion.] Ive been really impressed with Nespresso Vertuo next-white. The temperature is perfect every time-hot enough to enjoy immediately without burning the flavor. The consistency is excellent, each cups comes out rich and smooth, capacity - very convenient water tank is large enough for multiple cups. Its reliable, Works quickly without any issues, machine is lightweight and doesn’t take up much space, which is ideal, who has small kitchens. Setup really simple and straightforward.
Overall Highly quality coffee with minimal effort. ❤️
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Perfect espresso
on March 1, 2026
Posted by: ChristinaO
[This review was collected as part of a promotion.] This was the perfect way to get my morning started. I choose the double espresso and with a little milk. Gave me the energy I needed this morning. Easy to setup and easy to use. I look forward to trying more pods
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Delicious Espresso!
on March 1, 2026
Posted by: ChrisT
[This review was collected as part of a promotion.] My wife and I are total coffee addicts so adding this to our daily coffee routine has been a great addition to our kitchen. The Nespresso Vertuo Next has made making espresso extremely easy! Just add water, drop in your flavor pod of choice and hit the button. Within a minute you have a perfect espresso to add to your coffee mix! It’s truly that simple! We have had the Nespresso machine for a few weeks now, using it daily and it has performed flawlessly! If I was to nit pick I would prefer a larger size water reservoir and better height options for your cup. Overall this has been a total hit in our household and would highly recommend to anyone searching for an espresso machine!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Easy to use but not hot enough when brewed
on March 1, 2026
Posted by: HeatherC
[This review was collected as part of a promotion.] I received this product for my honest feedback and review. The setup was easy, the machine looks nice , its sturdy and well designed and looks good and fots nice on my coffee station. Nespresso provided a box of capsules which was amazing. I also purchased 3 sleeves from their site as well. There are different brew size options I chose coffee. The taste is a bit stronger than im use to but I like the frothy consistency. My only con is that the coffee isn't heated enough eventhough you heat it first it doesn't brew hot? But its a nice machine.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Great if you enjoy espresso!
on March 1, 2026
Posted by: NANCYK
[This review was collected as part of a promotion.] I’ve tried the Nespresso machine out. I feel it would be better for someone that likes espresso. I enjoyed a few but prefer a big cup of coffee to a small jolt. I do like the frother. It made it really good. The pods are very expensive and I couldn’t find generic ones like you can with a Kerig.
Response from influenster.comBy Logan M.Customer ServiceMarch 2, 2026
Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
The espresso is easily as good as my manual machin
on March 1, 2026
Posted by: HeatherH
[This review was collected as part of a promotion.] This machine makes really good espresso! I was skeptical because I own a nice espresso machine, but this Nespresso gave comparable espresso with much less effort.
I did wish that the machine came with a full manual though, because I ended up watching a YouTube video to figure out the setup, and another one to figure out that the machine is smarter than me. I expected to have to indicate what kind of pod I was using so it would know how much water to use, but that information is coded right into the pod. I just needed to wind it up and let it go, so to speak.
Written by a customer while visiting influenster.com
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