Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Hate it or love it
on February 26, 2026
Posted by: HeidiA
[This review was collected as part of a promotion.] I don’t know whether to hate it or love it. This has been the most challenging coffee maker I have ever used. It took me awhile to figure out how to work it. Once I finally figured the coffee maker out, now I had to figure out how the coffee that goes to it. Seems like everything was in a different language and I just couldn’t vibe with it like I expected. Some of the coffee samples were good but the quantities dispensed weren’t exactly to my preference. I’m just a regular k cup girl for regular coffee and this was just a little too much for me to figure out. I do like the part where the used pods are dispersed into their own container on the machine. Was hard to close and lock it. It did not want to dispense extra hot water for some of the coffee because it was too strong for me. Just seems too “extra” and confusing for my liking. The coffee is good though but don’t recommend the machine
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Response from influenster.comBy Antonia, Customer Relations, February 27, 2026
Thank you for your review, Heidi. Our goal is to provide a seamless experience resulting in an excellent cup of coffee. We're available 24/7 at 800.562.1465 if you'd like personal guidance or if you have additional concerns.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso - One Love
on February 26, 2026
Posted by: KateK
[This review was collected as part of a promotion.] It is so amazing coffee maker. It is looks so good and really stylish. Nespresso coffee is amazing. I enjoy making coffee every day. Nespresso - one love
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious and convienent
on February 26, 2026
Posted by: AndrewR
[This review was collected as part of a promotion.] This is espresso and coffee convenience at its best. I love that it's literally one button to press, no extra buttons or settings to mess with. The machine gets all the info it needs from the pod and brews a perfect cup every time with one button press. The espresso has a nice smooth flavor while being strong yet not bitter. The crema on top is comparable with high end espresso machines which was a nice surprise to me. I feel like I'm getting a coffee shop espresso from home without the whole process and cleaning of a manual espresso machine or without the high price tag of the cafe. Since getting the machine I've been looking at the huge variety of pods available for this machine which makes it very likely you'll find the perfect blend for you. I also appreciate the small footprint it takes up in my smaller kitchen. It does just what I need without taking a lot of my valuable counter space. Not only is it a nice compact size but the machine itself looks modern and is a nice addition to my kitchen aesthetics. Overall my favorite part of my Nespresso Vertuo Next is the speed and convenience paired with the low mess as the pods are automatically ejected into a bin inside the machine which is easily emptied a few times a week. This is an easy 5 star rating for me and I've already suggested it to friends and family. You won't regret this splurge!
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
A great expresso machine with delicious capsules
on February 26, 2026
Posted by: SharonL
[This review was collected as part of a promotion.] This machine is very easy to use. It is convenient and accommodating. It fits perfecting in a confine space. It’s small size is very helpful for limited counterspace. It's operation is very accommodating by holding the used capsules. Additionally the capsules for the machines come delicious choices, including decaf. Most important, the foam withstands. It is not a weak foam. There is no clean up necessary to get a cup of espresso. The performance of this machine helps with express and clean delivery. Overall, this is a great machine.
Written by a customer while visiting influenster.com
Customer Rating
5
So fast and easy to use, making café style drinks
on February 27, 2026
Posted by: ChristinaG
[This review was collected as part of a promotion.] I love coffee, especially dark roast and espresso, and I love to try different flavors and combinations. Being able to make café style drinks at home gives me so many options. Café prices have been skyrocketing, so I love all the options. This gives me.
This coffee maker is a pretty compact appliance, about 6 inches across so it fits even in my small apartment. It was so fast and easy to set up and start brewing coffee. I got some pods and I’ve tried several of the six different size options available, like espresso, double espresso, and pods designed for iced coffee. I’ve used syrup to create homemade iced vanilla lattes, as well as hot lattes cappuccino style, I even made Affogato by brewing espresso over ice cream.
I’m having so much fun with this coffee maker because there are so many options. I only had drip coffee makers before so I would go to the cafés for espresso drinks. Now I don’t have to. This bruise the espresso blend with the rich cream on top that I love, and you don’t need anything fancy because even that just feels indulgent and special.
I really can make drinks that are so similar to what I can get at a coffee shop for a fraction of the cost. I love this and I can’t wait to keep trying different varieties of coffee. This is basically the perfect gift for me.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Sleek Design, Café-Quality Coffee at Home
on February 27, 2026
Posted by: ArjunM
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo Next and it has completely upgraded my morning routine. The design is modern and compact, making it perfect for smaller counter spaces while still looking stylish and premium. The coffee quality is consistently excellent — rich flavor, smooth texture, and that beautiful crema on top every single time. It heats up quickly and is incredibly easy to use: just insert a pod, press a button, and it does the rest. Cleanup is minimal, and the used pods are neatly collected inside the machine. I also love the variety of capsule options, from bold espressos to larger coffee sizes, so there’s something for every mood. If you want café-style coffee at home without the hassle, this machine is absolutely worth it.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
4
Delicious
on February 27, 2026
Posted by: ArbreaS
[This review was collected as part of a promotion.] So this was so confusing to use in the beginning lol I was confused and watched so many videos. It gave out the least amount of coffee and I was like what am I suppose to do with this. But once learned I was okay with how it went. Coffee is good. Machine is cute and a fun gadget to add to kitchen. Will insert pic once I get back home
Written by a customer while visiting influenster.com
Customer Rating
5
Brings the cafe to my kitchen!
on February 27, 2026
Posted by: OliviaL
[This review was collected as part of a promotion.] Let me start by saying that coffee is my favorite part of my day, it’s the one thing I look forward to! The Nespresso Vertuo Next brews a perfect cup of coffee every single time. I am a big iced coffee fan and was happy to find the Ice Forte pods. The pods are so easy to use and I really appreciate that the company has a responsible recycling program. Each cup of coffee feels like a little luxury topped with the foam. I am coming from a kpod system so the transition felt smooth but the taste majorly upgraded. The machine is very heavy so do plan to put it somewhere it doesn’t need moved. The assembly just required taking it out of the box giving it a quick wipe down and running a clean water cycle, I was enjoying my first cup of coffee within 15 minutes. I am very thankful for this machine, it delivers a cafe quality cup of coffee every-time.
Written by a customer while visiting influenster.com