Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
1
Loud and complicated to operate
on February 26, 2026
Posted by: MeganB
[This review was collected as part of a promotion.] I found this machine to be unnecessarily complicated and difficult to use. It took two adults and multiple mobile apps to get the machine operational. Connecting the device to WiFi was time consuming and required several software updates before it could even be used. It’s very frustrating when you’re trying to make a cup of coffee and the machine needs an update even though you updated it the day before. At one point the machine was “sleeping” and wouldn’t wake up. The app told me to come back later.
The machine is also quite loud during operation. The locking and unlocking of the lid require some force and two hands. Overall the experience has felt more like a hassle than a convenience. I personally prefer a straight forward coffee maker where I can simply put in a pod and press start without navigating apps, WiFi connections or updates.
While this product may appeal to individuals who advanced features, app integration, and specialty coffee options, it may not be the best choice for those seeking simplicity and ease of use.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
i loved
on February 26, 2026
Posted by: AngelicaA
[This review was collected as part of a promotion.] i am sorry for my review the english no is my first lengua .
the maker is very elegant , compact y beautiful .
the color is sophisticate navi blue .
is rely easy to use and intuitive .
the maker is very elegant , compact y beautiful .
the color is sophisticate navi blue .
is rely easy to use and intuitive .
in summary es very compact , elegant and easy to use
Written by a customer while visiting influenster.com
Customer Rating
5
The coffee machine that does it all!
on February 26, 2026
Posted by: CorrineS
[This review was collected as part of a promotion.] I am so pleased to use and review the Nespresso Vertuo Next. This coffee maker is so easy to use and comes in a variety of accent colors. The slim, compact size fits nicely on my kitchen cabinet. The water tank is removable which makes it easy to refill. The water heats up quickly. There’s a great variety of coffees and flavors depending on what you’re in the mood for. You are also in charge of the size of coffee you want to brew. I personally love a great tasting iced coffee with an espresso shot, creamer and ice. The available coffees and flavors are unbelievable. This coffee machine is so easy to use. The great variety of capsules have made my coffee brewing and drinking something I look forward to!
Written by a customer while visiting influenster.com
Customer Rating
4
Sleek & easy to use
on February 26, 2026
Posted by: AMBERE
[This review was collected as part of a promotion.] I like the narrow profile and overall footprint of the Nespresso Vertuo Next. Once I setup the machine and selected a pod, it was a quick brew. It made a layer of "crema" about 1/2 inch thick. Over the next few days I tried all the pod that came with the machine and didn't have any issues with the machine. The way it ejects the used pod into the self contained compartment is cool. I looked at the pods and they're more than I expected them to cost. I also realize I am not a real espresso drinker, so I'm not sure if I will use this daily. I think it will be nice to have it to offer to guests.
Written by a customer while visiting influenster.com
Customer Rating
3
It’s fine
on February 26, 2026
Posted by: CassieJ
[This review was collected as part of a promotion.] The nespresso arrived seemingly used. But since I received it free in exchange for my review I cleaned it and tried it. It worked. The machine really isn’t for me. I prefer to grind my beans fresh daily. This would be great for someone that is very busy and on the go to get a quick drink at home. I also am not crazy about the disposable pods. But it does have a good variety of flavors.
Response from influenster.comBy Antonia, Customer Relations, February 27, 2026
Thank you for your review, Cassie. We hope you'll come to love your Nespresso Vertuo Next and appreciate your feedback. Please be sure to recycle your used Nespresso capsules. Simply add a Recycling Bag to each order, we'll ship one free with a pre-paid return label.
Written by a customer while visiting influenster.com
Customer Rating
4
Compact, easy to use, and makes great coffee just
on February 26, 2026
Posted by: FebrianaP
[This review was collected as part of a promotion.] Ive been using the nespresso vertuo next in white and overall I am really happy with it. It’s compact,heats up quickly and makes smooth , rich coffee with nice crema on top. It’s fit perfectly on my counter and is easy to use in the morning. The only downside is that it can be a bit loud while brewing,and the water tank isn’t big enough if you drink several cups a day. Still it’s a great machine for convenient, good quality at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious simple and stylish!
on February 26, 2026
Posted by: NicoleS
[This review was collected as part of a promotion.] It’s a great simple set up and the app is easy to use. I appreciate the box it came in is meant to be tossed and composted. We tried the double espresso and master origins and both were really great. I can’t wait to try more flavors and combinations.
Written by a customer while visiting influenster.com
Customer Rating
5
Simple to use and easy to clean
on February 26, 2026
Posted by: WilliamL
[This review was collected as part of a promotion.] This machine made my morning routine so much easier. All I have to do is pop in a capsule and press one button, and it makes great coffee in seconds. No measuring, no mess, and it feels very beginner- friendly.
Cleaning is also easier than I expected. The drip tray is removable and quick to rinse, and the machine itself only needs simple wipe-downs and occasional descaling to keep it running well.
Cleaning is also easier than I expected. The drip tray is removable and quick to rinse, and the machine itself only needs simple wipe-downs and occasional descaling to keep it running well.
Written by a customer while visiting influenster.com