Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,035 Reviews)
Rating breakdown 8,035 reviews
5 Stars
6,303
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,454 out of
3,993)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
This is the best
on March 22, 2022
Posted by: alexandriabryan82fdc
This is the best coffee maker I have ever used! Never going back to a Keurig after using this! Not only does this taste like coffee from a fancy coffee shop, there is also a layer of foam on top which is so nice! Everyone should have this.
#nespresso
#nespresso
Written by a customer while visiting influenster.com
Customer Rating
3
It makes good strong
on March 21, 2022
Posted by: michellef219
It makes good strong coffee. The amounts of espresso/coffee brewed are spot on. I just don’t actually love it like I thought I would. I get annoyed that I have to push the button several times and I still don’t know IF it will brew my coffee or not. It is pretty pricey. I could live without it
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and makes amazing coffee
on March 20, 2022
Posted by: Nichole C
from Oak Harbor, WA
I bought this to replace my Vertuo Next, which lasted about a year. I loved the coffee and saw this model was prettier, with better reviews as far as how long it will last. Hoping for a few years, love this machine. It is fairly quiet and fast.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee.
on March 20, 2022
Posted by: DbReggie
from Denver
Coffee selection is amazing and the brewing system is quick and convenient.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
3
An excellent, quick, and
on March 19, 2022
Posted by: js71
An excellent, quick, and easy cup of coffee! Also great for days I want a latte. I don’t love having to order the pods but it seems to be the cheapest option. I would love to see more organic options for these pods as well.
Written by a customer while visiting influenster.com
Customer Rating
5
VertuoPlus
on March 19, 2022
Posted by: Nayjokat
from New York
I am thrilled with my VertuoPlus nepresso machine. It makes a great cup of coffee and there are a variety of pods to choose from. I would love if nepresso had more choices of a flavored decaf pod. Other than not, I have no complaints.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fresh Coffee
on March 19, 2022
Posted by: Doeluvsbuck
from Centralia IL
After visiting our daughter who had a Nespresso, I just Had to get one! I love having a fresh cup of coffee each and every day, and picking a flavor I love!!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Serivce, March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Nespresso Machine!
on March 19, 2022
Posted by: wdnmdrn
from Boston, MA
This is our 4th Nespresso Machine and it’s the best! We love the sleek clean look. I love that it is quick pre-heating and of course consistently producing great tasting coffee!! The only reason why I did give it a 5 star rating is because the area where you put your coffee mugs does not accommodate larger/wider mugs. The first time we used it our larger coffee mug shifted forward due to the vibration from the machine and spilled the coffee unto the counter. We have since removed the “cup support” and so far have been working with no spillage. Overall though we love, love this Nespresso Machine but hope that on their next design would consider increasing the surface area for larger coffee mugs.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA