Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(6,845 Reviews)
Rating breakdown 6,845 reviews
5 Stars
5,375
4 Stars
751
3 Stars
217
2 Stars
154
1 Star
348
87%of customers recommend this product.
(
3,336 out of
3,854)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from influenster.comBy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome!
on February 24, 2026
Posted by: ShelbyY
[This review was collected as part of a promotion.] This has quickly become my husband and I’s newest obsession! It was super easy to set up, not too big or heavy and I had no issues running the first initial “cleaning”. The coffee comes out perfect every time, it is such a smart machine to know what temperature and size each pod is. I love being able to have a quick cup in the morning and sometimes after I get home from work too! The only downside is the noise it makes, it scared me the first time I used it and I thought I had done something wrong.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect Espresso Machine
on February 24, 2026
Posted by: SheilaF
[This review was collected as part of a promotion.] This expresso machine is compact, but powerful. Great for not having much counter space. It startled me when it first started. Just how it works. I am use to it now. It is easy to fill with water. Also, I like how the pods go in and you can empty the machine later. Taste delicious.
Written by a customer while visiting influenster.com
Customer Rating
4
Ready to drink coffee at home in minutes!
on February 24, 2026
Posted by: MT69
[This review was collected as part of a promotion.] This is your basic easy to use coffee maker. One touch and have coffee ready in minutes. It’s too not loud. This machine is slim and fits easily on any counter space. I do feel like the machine lacks quality though, a lot of plastic feeling.
Written by a customer while visiting influenster.com
Customer Rating
5
Love!!
on February 24, 2026
Posted by: JasmineN
[This review was collected as part of a promotion.] I recently got this machine and I look forward to using it everyday! It’s super easy to use and I love the variety of cup sizes it can make. The espresso tastes rich and flavorful, which is the perfect wake me up in the mornings.
Written by a customer while visiting influenster.com