Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,035 Reviews)
Open Ratings Snapshot
Rating breakdown 8,035 reviews
5 Stars
6,303
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product. 
(
3,454 out of 3,993
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3 out of 5
3
Nice strong goffee
on July 28, 2022
Posted by: Deedles drinks
from Chicago illinois
[This review was collected as part of a promotion.] Bought this for our second home. Already have one at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love it!
on July 28, 2022
Posted by: MTred
from Montana
[This review was collected as part of a promotion.] Gave up the Kuerig which I'm fine, however husband has yet to fall in love with it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine and Aeroccino4 Milk Frother machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine and Aeroccino4 Milk Frother machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Simple, Great Coffee
on July 27, 2022
Posted by: ataylor
from Saint Louis
[This review was collected as part of a promotion.] I bought the machine around a month ago, and I haven't had any issues with it. The machine is easy to use, and the coffee tastes great. Honestly, the coffee even looks good - definitely photo worthy.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Game changer
on July 26, 2022
Posted by: ann27
from Salt Lake City
[This review was collected as part of a promotion.] I have now had my Nespresso for a couple of weeks and am impressed! It is easy to use and clean and makes great tasting coffee. Plus there is the flexibility to make espresso, double espresso and coffee. I have also been pleased with the quick turnaround time of Nespresso orders.
Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the products!
on July 26, 2022
Posted by: Rebekah Shopp
from Oklahoma
[This review was collected as part of a promotion.] We bought the machine (nespresso plus) about a month ago and use it daily! Makes such good coffee and espressos! Almost better then some coffee shops! Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Rebekah. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
This machine has awesome features
on July 22, 2022
Posted by: Sandy
from California
[This review was collected as part of a promotion.] I love how this machine makes espresso better than Starbucks it’s delicious espresso and saves me money$
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Sandy. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Game changer
on July 22, 2022
Posted by: Mike
from Miami
[This review was collected as part of a promotion.] About this a month ago, very simple and easy to use.
It looks great on the counter
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Mike. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I had been putting
on July 17, 2022
Posted by: stephanieg274
I had been putting off purchasing this machine due to some reviews stating that the coffee was not hot enough. It turns out that most of those reviews were for the original models. The new Vertuoline machines seem to brew a slightly hotter cup than the original. Granted it is not so hot as to scald you but who drinks coffee that hot? When I received the machine I was first very impressed with how it was packaged. After unpacking it I was delighted to see that it came with a box of 12 capsules, 9 coffee and 3 espresso. All of various flavors and intensities, it also explained what made up each flavor and used a 1 to 11 number system to tell you how strong the blend was, 1 being the weakest and 1
Written by a customer while visiting influenster.com
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