Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,035 Reviews)
Open Ratings Snapshot
Rating breakdown 8,035 reviews
5 Stars
6,303
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product. 
(
3,454 out of 3,993
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
The perfect cuppa coffee in the morning
on August 14, 2022
Posted by: Kanani
from Honolulu Hawaii
[This review was collected as part of a promotion.] I received my first machine as a gift and didn’t do the warranty my machine finally gave out and they purchased a new one it’s been over a year since I’ve been using the Nespresso and there’s no other machine out there that offers the great case of having it in your own home at your fingertips
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine
on August 14, 2022
Posted by: Alfver
from Fort Worth, tx
[This review was collected as part of a promotion.] Great machine, gives an amazing barista like coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best birthday present
on August 14, 2022
Posted by: Jaky623
from Phila pa
[This review was collected as part of a promotion.] We had other coffee makers for years and I finally caved and purchased a Nepresso. Can I tell you how excited I was and what a better cup of coffee and espresso I get to enjoy every morning!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great Gift
on August 14, 2022
Posted by: Bob65
from Gaithersburg, MD
[This review was collected as part of a promotion.] I got the machine for my son who just moved into his first place. He absolutely loves the machine and couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Why did I wait to buy this?
on August 14, 2022
Posted by: Michelle
from Missoula
[This review was collected as part of a promotion.] Why didn’t I buy this earlier? Awesome cup of coffee,
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
What a disappointment
on August 14, 2022
Posted by: Bailey S
from Texas
I got this machine a bit over a year ago and just like that it stopped working. I have tried everything I can to reset and make it work and nothing. Just overall a bad experience pods are on the high price and not as much quality on flavors as other brands and the machine it self is expensive
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , August 15, 2022
Hi Bailey. Thank you for your review. We are dismayed to learn the VertuoPlus does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
So good!
on August 13, 2022
Posted by: Nadine
from Seattle, WA
[This review was collected as part of a promotion.] I bought bianco leggero and iced leggero and they're so good! They said these two are the best with milk and I for sure will order more!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine
on August 13, 2022
Posted by: Tennispro1226
from Oakland, CA
[This review was collected as part of a promotion.] We were introduced to a Nespresso while on vacation at a hotel and purchased one when we got home. It feels like we’re at a cafe with that foam on our drinks.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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