Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Sleek, space saving machine with frothy brew
on February 18, 2026
Posted by: JenneW
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is an easy to use machine that makes smooth, light, frothy espresso. It heats up and brews quickly. The espresso it makes is strong but not bitter.
The machine has a sleek design that will fit in almost any space and is designed in such a way that no space is wasted. After you make a pod of espresso and then open the lid the used pod falls into the small garbage behind the brew area.
It was easy to brew your first cup and to complete the initial machine cleaning.
You can purchase the pods in multiple strengths and flavors including double espresso, peppermint, iced espresso and from multiple bean sources. I plan to buy more and try out as many flavors as possible.
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine
on February 18, 2026
Posted by: seeY
[This review was collected as part of a promotion.] This machine makes great coffee! I love the Nepresso brand - there are so many different options of sizes and flavors to choose from. The machine is powerful so it comes out hot and quickly.
The pod samples that I received gave me ideas of which flavors I’d be interested in ordering in the future. I especially enjoy the foam that it creates at the top because it feels like cafe coffee without the price.
I was able to download the app for directions on setting up and also connect my coffee machine so I know when something needs to be addressed.
The only downfall is that it seemed like it was getting too hot so the machine would keep blinking a red light.
Written by a customer while visiting influenster.com
Customer Rating
4
Good machine
on February 18, 2026
Posted by: AllisonJ
[This review was collected as part of a promotion.] I’ve been a Keurig user for many years so trying this machine out has been a treat. Here are my pros and cons:
Pros: Looks really sleek, nothing to put together out of the box, good tasting cup of coffee, pods go down inside which helps with less mess, brews fast, good size water reserve
Pros: Looks really sleek, nothing to put together out of the box, good tasting cup of coffee, pods go down inside which helps with less mess, brews fast, good size water reserve
Cons: Inability to manually change brew size and no brew sizes for a travel mug, pricier than competition, the app doesn’t seem to do much so what’s the point (would be nice to be able to set to brew at a certain time from the app), a little complicated when you first set it up by having to run water through it into a large container, complicated to know what pod is what flavor or makes what size coffee
Overall I am really enjoying this machine and looking forward to trying all the different coffees.
Written by a customer while visiting influenster.com
Customer Rating
4
Espresso newbies here
on February 18, 2026
Posted by: WendyP
[This review was collected as part of a promotion.] This product isn't to bulky to sit on the counter. The water container is in the back and just has a lid you have to lift. The lock top is really hard to unlock and lock, I hoping within time it will get better. You put the pod in and after your done with your cup when you lift the top the pod falls into a small "trash can" that you can dispose of at the end of day. Now we are espresso newbies so we really dont know what we like yet. We have noticed that the temp only goes up to 170 degrees which is ok, but we like it hot! We are used to our keurig so we still have some thing that we have to get used too. When we made the espresso it did make a nice froth on top which was fun.
Written by a customer while visiting influenster.com
Customer Rating
3
Great espresso, minor machine flaws
on February 18, 2026
Posted by: NicoleB
[This review was collected as part of a promotion.] So I’m a pretty avid coffee and espresso drinker and have pretty much every brewing method you could think of. This was my first time trying the nespresso. I’ll first say, great, creamy espresso shot. If you are looking for a good way to make those Starbucks drinks at home without learning the complexity of an espresso machine, this is perfect. Now a couple of my perceived flaws. Number one, when this thing gets going, it rattles so much that it moved my espresso cup around which could be an issue. Number two, it’s pretty big. It’s not super smooth to lock in the pod, definitely requires a little force so not disability friendly. Number three, the instructions are kind of unclear. It took us a minute to figure out what pods to use for what coffee. Can I use the internet? Sure. But the machine instructions should provide enough information without it. Overall it’s a good machine but I’d definitely consider some of these things before purchasing.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffeee
on February 18, 2026
Posted by: LinetteR
[This review was collected as part of a promotion.] The Nespresso vertuo next is amazing. I am in love. It makes your coffee just right and creamy /foamy…. The noise of the machine is minimum not too loud and easy to set up and use. It’s an amazing machine to have for espresso coffee if you like Starbucks for sure !
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on February 18, 2026
Posted by: KirkD
[This review was collected as part of a promotion.] This is an excellent machine . I am the only one in my home that drinks coffee so having a machine that only makes one cup at a time is super useful . It's easy to use and works fast .
The machine is a little noisy but not a big deal .
Set up was a breeze .
The machine is a little noisy but not a big deal .
Set up was a breeze .
Written by a customer while visiting influenster.com
Customer Rating
4
Great cup of coffee
on February 18, 2026
Posted by: AmandaW
[This review was collected as part of a promotion.] The whole family loves this coffee! It taste smooth and creamy. I’ve enjoyed trying all the different pod flavors. The machine itself come ready to use, thin and compact, so we have it on the counter top without losing space. It’s easy to use, the lid closes and opens with light pressure.
Written by a customer while visiting influenster.com