Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
ot coffee. Cold design decisions. ☕🔥
on February 15, 2026
Posted by: VirginiaO
[This review was collected as part of a promotion.] Let me start with the good: this machine makes REALLY good coffee. Flavor? On point. Espresso? Solid. No complaints there.
Now let’s talk about whoever approved this design… because what in the tiny-kitchen-chaos is going on?
In a world where counter space is prime real estate, why is this thing as long as my forearm but barely tall enough to fit a normal mug? If you drink espresso shots all day — congrats, you’ll love it. If you drink actual coffee in a regular-sized cup? Get ready to remove the drip tray and sacrifice your countertop to random drips.
And the water tank? Cute. Adorable, actually. About half the size of my old machine, so you’ll be refilling it more than you’d like.
It looks sleek in the ads — very “modern aesthetic.” But aesthetic doesn’t help when your mug doesn’t fit.
Bottom line: amazing coffee, questionable practicality. Check the dimensions before you fall in love with the vibe.
Now let’s talk about whoever approved this design… because what in the tiny-kitchen-chaos is going on?
In a world where counter space is prime real estate, why is this thing as long as my forearm but barely tall enough to fit a normal mug? If you drink espresso shots all day — congrats, you’ll love it. If you drink actual coffee in a regular-sized cup? Get ready to remove the drip tray and sacrifice your countertop to random drips.
And the water tank? Cute. Adorable, actually. About half the size of my old machine, so you’ll be refilling it more than you’d like.
It looks sleek in the ads — very “modern aesthetic.” But aesthetic doesn’t help when your mug doesn’t fit.
Bottom line: amazing coffee, questionable practicality. Check the dimensions before you fall in love with the vibe.
Response from influenster.comBy Chloe H., Customer Service, February 17, 2026
Thank you for your review, Virginia. We're disappointed you're experiencing issues with your machine. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
4
Like a coffeehouse
on February 15, 2026
Posted by: ShakiraB
[This review was collected as part of a promotion.] I love that this coffee machine is so versatile and has several different options for different kinds of coffee making. It has a nice sleek modern design and is easy to use.
Written by a customer while visiting influenster.com
Customer Rating
4
Great product
on February 15, 2026
Posted by: JasmineJ
[This review was collected as part of a promotion.] I have enjoyed my use of this machine. I appreciate that its size is compact and easily fits on the counter. It can also be easily stowed away when I need more space. The machine is easy to use and I get a great cup of coffee/espresso in less than two minutes. This really makes me feel like I can have café-style beverages without leaving my home.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Fancy Coffee
on February 15, 2026
Posted by: KimberleyJ
[This review was collected as part of a promotion.] I’m in love with this Nespresso machine! The pods (capsules) are so cool- the machine reads them and knows how much water to add - plus you can adjust it using the App (or machine itself if you don’t want the App). The App is handy for ordering more capsules, but I wish it had a remote start or timer feature. That would be the icing on the cake. The initial setup was easy- did a system clean of the machine before I started. I set this up in my guest bathroom, for a bougie experience. Nespresso also sent a variety pack of capsules - so I could try all the different ways to enjoy coffee, including an over-ice option. It looked like a box of chocolates, but even better! The temperature was just right and perfect to drink immediately. I’m excited to try more fancy coffees.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy set up and great aroma !
on February 15, 2026
Posted by: JodiP
[This review was collected as part of a promotion.] I love this Nespresso machine! The design is very sleek. When this was brewing my house smelled so good from the aroma of the espresso! The instructions were easy to follow and set up was simple. The Nespresso also has a QR code and I was able to download the app! I also loved that it was very quiet. They ever sent pods too!! Can’t wait to brew another cup!
Written by a customer while visiting influenster.com
Customer Rating
5
My New Go To!
on February 15, 2026
Posted by: HannahM
[This review was collected as part of a promotion.] This has been my favorite coffee machine to use so far! It is super easy and quick to use! The simplicity of the product makes it super easy to work for all ages! I feel the water tank does not have to be filled often so I can make many espressos before having to refill it. It is a super quiet machine as well so I can make a cup of coffee in the early morning without waking anyone up. It is also super easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
5
A great variety of coffee options, that are all ex
on February 15, 2026
Posted by: SallieL
[This review was collected as part of a promotion.] I love the Nespresso Vertuo next coffee machine. It’s like a coffee shop all in one . The rich bold coffee is so good!! The performance of the Nespresso is built with quality and safety in mind . This coffee machine is small in size but makes a small espresso to a mug or even a small pot to share!!! I love everything about the Nespresso!!
Written by a customer while visiting influenster.com
Customer Rating
5
Love from an espresso lover.
on February 15, 2026
Posted by: DhewenA
[This review was collected as part of a promotion.] Fantastic product for coffee lovers, it performs very well with very little to no noise. Look very chic and goes well with any type of kitchen or countertop. It is easy to clean, as well as the set up was very easy and it makes great espresso. ❤️❤️❤️
Written by a customer while visiting influenster.com