Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
Nepresso Vertuo Next - Dark Grey
on February 14, 2026
Posted by: WalidaN
[This review was collected as part of a promotion.] Ehhh. Not super impressed with this.
Straight to it .. It’s loud and a bit clunky. Sleek look to it . but requires app access , has limited almost cryptic instructions and feels slightly cheap. The water container on the back seems like an eye sore and after thought.
Straight to it .. It’s loud and a bit clunky. Sleek look to it . but requires app access , has limited almost cryptic instructions and feels slightly cheap. The water container on the back seems like an eye sore and after thought.
The heavy glossy plastic doesn’t gives that this will last long durability wise.
As for the coffee it brewed up a half empty cup and I have no clue as to why. Somethingto kote .. This arrived rather dusty. I had to completely wipe this down prior to using. That should be addressed - ASAP.
This probably is better suited and would work great for maybe a beginner coffee drinker.
Outside of that .. this isn’t the coffee maker for me.
As for the coffee it brewed up a half empty cup and I have no clue as to why. Somethingto kote .. This arrived rather dusty. I had to completely wipe this down prior to using. That should be addressed - ASAP.
This probably is better suited and would work great for maybe a beginner coffee drinker.
Outside of that .. this isn’t the coffee maker for me.
Written by a customer while visiting influenster.com
Customer Rating
4
Hot, Skinny & Surprisingly Convincing
on February 14, 2026
Posted by: jessikaJ
[This review was collected as part of a promotion.] TL;DR (for busy sippers)
• Brew style: espresso + full size coffee via barcode pods
• Taste: smooth, rich, noticeably elevated from K cups
• Speed: very quick heat up and brew
• Design: slim, photogenic, counter friendly
• Setup: ready almost immediately out of the box
• Catch: pod system only; long term capsule cost adds up
• Taste: smooth, rich, noticeably elevated from K cups
• Speed: very quick heat up and brew
• Design: slim, photogenic, counter friendly
• Setup: ready almost immediately out of the box
• Catch: pod system only; long term capsule cost adds up
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Initial Impressions
I was a loyal K cup person.
One brew with the Vertuo Next and I understood the hype.
First of all, the machine itself is hot. Slim. Minimal. Very photogenic on the counter. It does not dominate space, and it looks far more elevated than most pod systems.
Setup was refreshingly simple. It comes essentially ready to go, which makes that first cup feel immediate rather than technical.
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Clock the Tea
The biggest difference is taste.
Compared to traditional K cups, the coffee feels fuller, smoother, and more intentional. It brews hot, not lukewarm, which matters. The crema layer on top makes even a basic cup feel closer to café quality.
It is also very quick. Insert pod, close, press, done. No complicated menus or guesswork.
The barcode system reads each capsule and adjusts automatically. You do not have to think about ratios or settings. It handles it.
For someone who wants good coffee without becoming a barista, this hits.
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Where It Excels
• noticeably better flavor than standard pod machines
• brews hot and fast
• slim footprint, aesthetically pleasing
• minimal setup and intuitive operation
• versatile cup sizes from espresso to full coffee
• brews hot and fast
• slim footprint, aesthetically pleasing
• minimal setup and intuitive operation
• versatile cup sizes from espresso to full coffee
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Where Shoppers Should Be Realistic
• only compatible with Nespresso Vertuo capsules
• capsules cost more than traditional K cups
• crema texture may surprise those used to drip coffee
• not for someone wanting manual brew control
• capsules cost more than traditional K cups
• crema texture may surprise those used to drip coffee
• not for someone wanting manual brew control
This is convenience plus upgrade, not customization plus savings.
⏔⏔⏔⏔⏔⏔⏔⏔⏔꒰᧔ෆ᧓꒱⏔⏔⏔⏔⏔⏔⏔⏔⏔
Thoughts I’m Leaving You With; Until Next Time
The Vertuo Next converted me faster than I expected. It is sleek, fast, and genuinely produces a better cup than what I was used to.
Hot and skinny; just how I like my coffee.
If you want a visible upgrade from standard pod brewing without adding complexity to your morning, this feels like a very easy yes.
Until next time; life is too short for mediocre coffee. ☕✨
Written by a customer while visiting influenster.com
Customer Rating
5
useful espresso
on February 14, 2026
Posted by: ThiN
[This review was collected as part of a promotion.] i love useful espresso machines. they make really great espresso coffee. make a hot cup coffee enough for enjoying. i also like how easy for cleaning and setting up. They are relatively and variable.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee shop, who?
on February 14, 2026
Posted by: MarianneC
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a state of the art machine that creates beautifully frothy beverages with the ease of one pod and one button! The slim, sleek design is counter top friendly, especially for those who don't have a lot of real estate to work with. Can't wait to make more fancy coffee shop style drinks at home!
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso
on February 14, 2026
Posted by: MeganT
[This review was collected as part of a promotion.] Nespresso Vertuo Next has been on my wish list for a while now. Being that my household is a coffee house, we have loved getting to splurge on our Nespresso coffee. This machines performance is like no other. It produces delicious coffee that tastes like it came right from an expensive coffee shop. The cleaning is so easy and takes seconds which is great for our busy lifestyle. The design is compact and classic and blends with any kitchen design.
Written by a customer while visiting influenster.com
Customer Rating
5
Nesspresso
on February 14, 2026
Posted by: SofiaD
[This review was collected as part of a promotion.] Is a Nespresso virtual is a crazy item to receive and works really well to create espresso Drinks at home the machine is small enough that you could put it on a small countertop and it makes a great coffee that you can mix in with milk
Written by a customer while visiting influenster.com
Customer Rating
5
Compact, Convenient, and Perfect for Every Coffee
on February 14, 2026
Posted by: JesusD
[This review was collected as part of a promotion.] This Nespresso machine has been such a great addition to my kitchen because it’s incredibly easy to use and surprisingly versatile. Depending on the pod you choose, it automatically brews different drink sizes, from a quick espresso shot to a full mug, and even larger pours like a carafe for those who want more than a standard cup. The variety of pod flavors is huge, which makes it fun to switch things up daily or set up a tasting lineup when hosting.
I also love how compact it is. It’s much slimmer than traditional espresso machines, so it doesn’t take over the counter. Plus, there’s no need to worry about tamping, water pressure, or getting anything “just right.” You pop in a pod and it handles everything for you.
The app connectivity is a great bonus, you can run cleaning cycles, get alerts, and even adjust the water amount per pour right from your phone. The only trade‑off is that pods are pricier than grinding your own beans, but the convenience, consistency, and flavor variety make it worth it for me.
Perfect for busy mornings, guests, or anyone who wants café‑quality drinks without the learning curve.
Written by a customer while visiting influenster.com
Customer Rating
2
Not that great!
on February 15, 2026
Posted by: TiaraG
[This review was collected as part of a promotion.] This looks and feels more like a cheap toy than a coffee machine, and unfortunately, that does translate to a poor experience. It's loud, annoyingly so. When it finally did dispense, the espresso shot was more of a half shot. The double shot looked frothy, but upon tasting it, there was definitely something off about it. The overall size is perfect for small counter or for dorm room.
Response from influenster.comBy Chloe H., Customer Service, February 17, 2026
Thank you for your review, Tiara. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting influenster.com