Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(7,823 Reviews)
Rating breakdown 7,823 reviews
5 Stars
6,123
4 Stars
908
3 Stars
270
2 Stars
167
1 Star
355
86%of customers recommend this product.
(
3,391 out of
3,921)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Great machine but very loud!
on February 14, 2026
Posted by: AndiB
[This review was collected as part of a promotion.] I received this product for free in exchange for an honest review.
The machine is attractive, but I immediately had fingerprints on it and felt the need to keep wiping them off.
I found the machine to be quite long for my space , but was able to turn it on its side and keep its functionality. I do like that I can easily sill access water, insert pod and use power under my cabinets with ease.
The lock and unlock it quite firm, and takes a little effort to manipulate. The first time I thought I would break it, but didn’t obviously.
You do need WiFi and Bluetooth in order to set your machine up and to register. It is quite easy, but it asked what model you have and my color wasn’t listed, but seemed to correct once it asked for the serial number (found under the cup grate).
The cup rest is adjustable, which is great to contain splashes on the counter, however it is a bit small for my favorite wide bottom coffee mug. Luckily I had the glass one pictured, although glass doesn’t hold the heat as much as my ceramic mug does. I wish the cup stand was a little wider for this reason. It does adjust easily, just pull pout of slot and push into another.
This machine is LOUD, so no secret brews here. It was loud during the first rinse pre-cycle and even during the actual brew. I added a video so you can experience it.
It did make a nice cup of coffee and did look very nice in the mug. What I really liked was when you unlock and open the top, the machine automatically tosses the used pod into the used pod receptacle, so you done have to handle a hot pod. The drawer also is fully removable to dispose of pods and for cleaning.
If the machine wasn’t this loud, I would probably give it 5 stars… but I honestly feel like the sound is quite obnoxious and annoying.
The machine is attractive, but I immediately had fingerprints on it and felt the need to keep wiping them off.
I found the machine to be quite long for my space , but was able to turn it on its side and keep its functionality. I do like that I can easily sill access water, insert pod and use power under my cabinets with ease.
The lock and unlock it quite firm, and takes a little effort to manipulate. The first time I thought I would break it, but didn’t obviously.
You do need WiFi and Bluetooth in order to set your machine up and to register. It is quite easy, but it asked what model you have and my color wasn’t listed, but seemed to correct once it asked for the serial number (found under the cup grate).
The cup rest is adjustable, which is great to contain splashes on the counter, however it is a bit small for my favorite wide bottom coffee mug. Luckily I had the glass one pictured, although glass doesn’t hold the heat as much as my ceramic mug does. I wish the cup stand was a little wider for this reason. It does adjust easily, just pull pout of slot and push into another.
This machine is LOUD, so no secret brews here. It was loud during the first rinse pre-cycle and even during the actual brew. I added a video so you can experience it.
It did make a nice cup of coffee and did look very nice in the mug. What I really liked was when you unlock and open the top, the machine automatically tosses the used pod into the used pod receptacle, so you done have to handle a hot pod. The drawer also is fully removable to dispose of pods and for cleaning.
If the machine wasn’t this loud, I would probably give it 5 stars… but I honestly feel like the sound is quite obnoxious and annoying.
Written by a customer while visiting influenster.com
Customer Rating
4
Convenient and fast
on February 14, 2026
Posted by: DaryaM
[This review was collected as part of a promotion.] I really like how quick and efficient this machine. It takes literally a few moments to brew a hot cup of coffee. The variety of available pods is amazing, I just can’t wait to try them all. The only downside I noticed is that sometimes the machine does not recognize the pod right away and you have to open and close it again for it to work.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazingly easy espresso.
on February 14, 2026
Posted by: MichelleA
[This review was collected as part of a promotion.] This is unbelievable how amazing this machine is! I cant believe making an espresso is this easy. Its consistently great tasting espresso, the machine is very durable and actually quite heavy for a small machine. Easy as heck to use and nothing crazy to learn. I love how the pods offer different sizes, flavors and strength in espresso. I cannot say enough about this machine, it is definitely worth the money but the pods are way too expensive :(. I love this machine.
Written by a customer while visiting influenster.com
Customer Rating
4
Nearly perfect
on February 14, 2026
Posted by: ARIANAM
[This review was collected as part of a promotion.] First time owning a Nespresso, as a coffee lover, I’m actually obsessed. Never brewed espresso and honestly it’s a game changer. The coffee brews so smooth, and the pod flavors are brilliant. I hate acidity with my coffees however all the flavors I tried so far were smooth. What surprised me was when you open the top, it automatically sends the used pod into the “void of no return”…I’m still trying to figure out how to fish them out when you open the shoot on the side. The only downside is how loud it is and the temperature isn’t as hot as I thought it would be. It has blue tooth connectivity and apparently you can manipulate the settings on the app, however this version doesn’t allow for you to do that.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use!
on February 14, 2026
Posted by: ChelseaV
[This review was collected as part of a promotion.] We are really enjoying this espresso machine and it’s ease of use. The one button mechanism makes for a sleek design that you cannot mess up. It does have different functions depending on how many times you press the button, etc. The pod usage was very smooth when complete it empties into the waste canister smoothly without issue. The complimentary pods taste great and come with a handy guide for different combinations!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome product
on February 14, 2026
Posted by: RondaH
[This review was collected as part of a promotion.] Thank you for this wonderful Nespresso machine. This machine is very easy to operate and it brews the coffee and espresso. It also picks up the used pods and puts them in a container to throw away.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on February 14, 2026
Posted by: LindsayB
[This review was collected as part of a promotion.] My husband is the main coffee drinker in the house and he loves this machine! It’s only been a few days and we’ve tried over half of the pods it came with and ordered more! It works very much like our Kuerig, but takes up much less counter space. I love that the pods are recyclable- you can get a free mailer to send them back - and that they aren’t plastic! It was very easy to set up.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy easy and easy
on February 14, 2026
Posted by: YasminF
[This review was collected as part of a promotion.] This machine is great! I love that this Vertuo Next model is compact and beautifully made.
It is very easy to assemble and even easier to use. I loved it. And loved even more that they sent me some complimentary pods to try.
The only downside is that this machine only accepts a specific type of capsules.
It is very easy to assemble and even easier to use. I loved it. And loved even more that they sent me some complimentary pods to try.
The only downside is that this machine only accepts a specific type of capsules.
Written by a customer while visiting influenster.com