Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(6,688 Reviews)
Rating breakdown 6,688 reviews
5 Stars
5,259
4 Stars
721
3 Stars
208
2 Stars
153
1 Star
347
87%of customers recommend this product.
(
3,334 out of
3,852)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
A few disappointments…
on December 18, 2025
Posted by: Dolly
from WI
[This review was collected as part of a promotion.] I have had a Vertuo Plus for many years and love it! The “Plus” did not accommodate the larger pods for a 12 oz cup of coffee which I was not aware of when purchasing the larger pods. One drawback of the newer Vertuo Next was the change in how the pods are loaded. Instead of gently touching the clamshell tab to open, the pod loading is difficult to manipulate for me with arthritic hand issues. If you like a nice piping hot cup of Joe in the morning, this model doesn’t come close to the brewing temperature of the Vertuo “Plus.” I do like the ability to brew larger pods and will continue to use, but am very disappointed in whatever was changed in the brewing design. Need to microwave multiple times to enjoy hot coffee which is not always convenient.
Response from Nespresso USABy Kendall, Customer Service, December 19, 2025
Thank you for your honest review, Dolly. We are sorry to learn the Vertuo Next machine has not meet your expectations. Please do not hesitate to contact us should you need future assistance with your machine. We’re available 24 hours a day, 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Seasonal favorites
on December 18, 2025
Posted by: CF
from Kansas
[This review was collected as part of a promotion.] I bought the Christmas flavors and they are delightful. The peppermint is perfect without any cream. The cardamom has just the right level to drink black.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on December 18, 2025
Posted by: TonyO
from Monroe Township, NJ
[This review was collected as part of a promotion.] I am very happy with my Vertuo Next machine. The taste and quality of the coffee it makes is excellent. I would recommend this machine to anyone looking for a quality machine that is easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I have been converted!!!
on December 19, 2025
Posted by: JimmyMac805
from Los Alamos, California
[This review was collected as part of a promotion.] I upgraded my older Nespresso for a newer version. Nothing was wrong with the first one; my wife just liked the newer one better. I just retired after 40 years of Federal Law Enforcement, and I was never a coffee drinker… until my wife bought our first Nespresso machine. The choices of coffee are amazing. Every order, my wife orders a sleeve that she thinks that I would like, and every time she selects a winner. Golden Caramel, Rich Chocolate and Vanilla are truly legit flavors, you can’t go wrong.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like the new style and design of this machinr
on December 19, 2025
Posted by: Rob
from New Jersy
[This review was collected as part of a promotion.] I recently bought a new Vertuo Next to replace my older model and was happy with my new machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee machine!
on December 19, 2025
Posted by: G
from Seattle, WA
[This review was collected as part of a promotion.] Coffee tastes delicious. Makes mornings so much easier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and amazing coffee every time!
on January 9, 2026
Posted by: The pop
from San Diego
[This review was collected as part of a promotion.] We love our Nespresso vertuo pop! It’s easy to use, stylish, and the coffee is absolutely delicious. I love how effortless it is to get a perfect cup every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to Use
on January 15, 2026
Posted by: AGM16
from Schuylerville, New York
[This review was collected as part of a promotion.] I am addicted to my Nespresso. My two favorites are Melozio Decaffeinato and Sweet Vanilla Decaffeinato.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA