Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,037 Reviews)
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Obvious design flaw!
on December 6, 2022
Posted by: HMH32
from Indiana
I've had this machine for a couple of years and I get so aggravated in the morning when trying to empty the used pods. There is obviously a design flaw because they get stuck up in the top of the machine. VERY annoying at 6AM in morning!
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, December 7, 2022
Thank you for posting your review on Nespresso.com. Your feedback is important to us, and we are dismayed to learn that your VertuoPlus machine is not discarding your used capsules properly.
Your satisfaction as a Nespresso machine owner is of utmost importance to the Coffee Specialists at Nespresso. We recommend pulling the two prong wires that grabs the capsule away from each other to loosen the grip.
If this tip does not remedy your issue, we recommend troubleshooting over the phone with a Coffee Specialist. The VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com.
Your satisfaction as a Nespresso machine owner is of utmost importance to the Coffee Specialists at Nespresso. We recommend pulling the two prong wires that grabs the capsule away from each other to loosen the grip.
If this tip does not remedy your issue, we recommend troubleshooting over the phone with a Coffee Specialist. The VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting assistance through our toll-free number, 800-562-1465. We also offer comprehensive maintenance and troubleshooting details on our Machine Care page on Nespresso.com.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Every feature on it is excellent!!
on December 6, 2022
Posted by: Moi
from Albuquerque, NM
My wife and I bought our Nespresso machine about 2 months now and it's the best investment, we used to drink Starbucks everyday, and now with our new machine it makes cups of coffee that are the best coffee we've ever tasted, I'm giving this 5 stars and would recommend to anyone!! Thanks Nespresso!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best!
on December 5, 2022
Posted by: Taughns
from Rochester, MN
I recently received this machine and am absolutely in love with it! I really didn’t think I would love this enough to stop getting coffee from the coffee shops but I look forward every day to my espressos, lattes and coffees! Obesessed!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must buy for a coffee lover
on December 5, 2022
Posted by: Meghans11
from Cincinnati, OH
I bought this machine a month and a half ago and have it used it every day, multiple times a day since! I love the versatility because it can make espresso shots or a full cup of coffee. It makes delicious drinks and I can’t imagine ever not having one again!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use and makes delicious coffee
on December 5, 2022
Posted by: Rachel
from Maryland
I currently have 4 different ways to make coffee at my house. (Moka pot, pour over, etc.) I am in love with my Vertuo. The machine is so easy to use my 4 year old can make my coffee. (She a actually loves doing it. Haha!) I am now looking to purchase an OL to take with me on vacations. 🤣 The coffee is also delicious, and you can make a variety of sizes with the VL machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome product
on December 5, 2022
Posted by: hook23
from Frederick, MD
I got a Nespresso for my parents and they love it now I am purchasing myself one because of how much they rave about it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 4, 2022
Posted by: Coolmocha
from Texas
[This review was collected as part of a promotion.] We upgraded our machine from 5 years ago. The new Plus model with electronic closing works better and more conveneient. It is a great purchases.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on December 4, 2022
Posted by: TC
from Maryland
[This review was collected as part of a promotion.] Bought two VertuoPlus machines (one for my daughter and one for me). Easy to start right from the box. we enjoy the Nespresso Vertuo coffee brewed from this machines everyday.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA