Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,037 Reviews)
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Machine started leaking
on December 10, 2022
Posted by: Jazz R
from New Jersey
Product started leaking after 2 years and can’t be repaired
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 12, 2022
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine Overall!
on December 10, 2022
Posted by: TB67
from Delavan, WI
[This review was collected as part of a promotion.] Great machine overall
This is my second nespresso machine
This is a great basic no frills machine
The only negative I would say is that the water container is a little small
This is my second nespresso machine
This is a great basic no frills machine
The only negative I would say is that the water container is a little small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Extremely User Friendly
on December 10, 2022
Posted by: Makenna Grey
[This review was collected as part of a promotion.] I was worried that this wouldn't be easy to use like many espresso machines are but I love the convenience of hitting a button. It's made me realize how much I love espresso, normal coffee taste like dirty water now! 10/10 reccommend. This broke my Starbucks addiction and is now saving me money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my coffee!
on December 10, 2022
Posted by: Lily
from New York
[This review was collected as part of a promotion.] Super easy process and shipping is so fast! Thanks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my coffee
on December 10, 2022
Posted by: Anamax
from Manassas VA
[This review was collected as part of a promotion.] I am in love with coffee again. The coffees taste amazing. I can’t believe that it took this long to realize that coffee can be fun and taste good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on December 10, 2022
Posted by: Cair
from Eldorado Ohio
[This review was collected as part of a promotion.] I bought one for myself a few years back and loved it and the customer service so much that I bought one for my mom for Christmas. Orders are received so incredibly fast and the coffee is amazing and some of the best I have ever tasted. I couldn’t recommend this company and products more.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine, makes amazing coffee
on December 10, 2022
Posted by: Thscoob
from Towson, Maryland
[This review was collected as part of a promotion.] So far this has exceeded expectations. Making cafe quality coffee everyday in my own home is a wonderful thing. Will never go back to Keurig or potted coffee again!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A house favorite
on December 10, 2022
Posted by: Miller
from Clifton Park, NY
[This review was collected as part of a promotion.] We now make coffee instead of buying it! Enjoyable and saves us trips and money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA