Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,037 Reviews)
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Sounds like a jet engine after a couple years
on January 5, 2023
Posted by: Alaska needs coffee
I am currently on my 2nd Vertuo machine. It still works and makes a delicious cup of coffee. My first machine still works too although after about 2 years is became VERY loud. My current machine has now become very loud as well. Yes I descale it regularly. I have reached out to customer service. This seems to be a common occurrence when discussing with my coffee cohorts. Wondering if this is a trend I can expect from the 3rd machine I probably will purchase because I love the coffee so much. I will move the old machine to our RV. No one will be sleeping in .
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , January 6, 2023
Thanks for the review. We recommend descaling every three months to keep your Vertuo Next in its best shape. You can contact us any time at 1-800-562-1465 and a Machine Expert can troubleshoot your concerns over the phone. Additional assistance is also available online at Nespresso.com/help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Machine
on January 3, 2023
Posted by: rachp
from Boston, MA
[This review was collected as part of a promotion.] I just ordered the Nespresso Machine for my friend over Christmas, and they absolutely loved it and told me it was the best present. Such smooth coffee and perfect size for smaller apartments.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Finally! Great tasting coffee at home.
on January 3, 2023
Posted by: alarkb1297
from Chicago, IL
[This review was collected as part of a promotion.] Such an upgrade over my Keurig! Produces great tasting coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on January 3, 2023
Posted by: Dad
from Carmel. IN
[This review was collected as part of a promotion.] We bought one of our own after my daughter purchased hers. Then we bought one for our other kids!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee
on January 3, 2023
Posted by: Sarah
[This review was collected as part of a promotion.] We love our new Nespresso machine. We bought this to replace our old one that stopped working. We loved it so much, we bought another.
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, January 4, 2023
Thank you for your review, Sarah. We are glad to know you are enjoying your new VertuoPlus machine. This machine comes with a one-year warranty and a lifetime of troubleshooting assistance. If you have any questions or concerns, please contact us at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Machine!
on January 3, 2023
Posted by: EspressoLover
from Los Angeles, CA
[This review was collected as part of a promotion.] I love this machine. Super easy to use and the best coffee I’ve had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new coffee experience
on January 3, 2023
Posted by: PapaG
from Winchester, VA
[This review was collected as part of a promotion.] We purchased a new machine after shopping for one as a Christmas gift for my daughter. Love the ease of use, the quality of the coffee and the variety of ways to enjoy them!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on January 3, 2023
Posted by: AS
from Los Angeles
[This review was collected as part of a promotion.] We bought this a month ago and I’m so happy we did. Love making it in the morning before work.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA