Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,037 Reviews)
Open Ratings Snapshot
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product. 
(
3,456 out of 3,995
)
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Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
Excellent flavor
on January 19, 2023
Posted by: Di
from Alamo, CA
[This review was collected as part of a promotion.] Flavor iis fantastic! Great customer service when buying coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee
on January 19, 2023
Posted by: Nasma
from Frisco
[This review was collected as part of a promotion.] The coffee tastes great, especially with milk, but you need to keep ordering the capsules because they get used up quick
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love this machine!
on January 19, 2023
Posted by: jable
[This review was collected as part of a promotion.] My favorite thing about the Vertuo is that it's a smaller profile than my older machine. I can move the water tank to either side which is a plus for where it's located on my counter. It's also flexible and can make almost any size coffee that I want. It's so easy to use that my 5 year old regularly like to make me a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Awesome Espresso Machine
on January 19, 2023
Posted by: KL N
from Dallas TX
[This review was collected as part of a promotion.] The VertuoPlus Deluxe is the best way to celebrate a cup of espresso. I definitely recommend.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great flavor
on January 19, 2023
Posted by: Steve
from Fishers Indiana
[This review was collected as part of a promotion.] The flavor is superior to our older vertuo machine, but seems to underfill compared to the other.
7 oz. Pours are often high 5+oz. Pours in the Plus
I would recommend this to a friend!
Response from Nespresso USABy Savoeurn D., Customer Service, January 20, 2023
Thank you for your review, Steve. We’re disappointed to learn that your VertuoPlus is not dispensing the amount of coffee to your expectations. We certainly want your Nespresso experience to be special and exactly to your satisfaction. Your VertuoPlus comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. We kindly invite you to call our toll-free phone number, 800-562-1465, so we can better assist. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing !
on January 18, 2023
Posted by: Bonita
from Lone Tree, Colorado
[This review was collected as part of a promotion.] Nespresso has ruined me for coffee shops ! No interest in getting Starbucks would rather have a cup of coffee from this machine. It is so good try the hazelnut.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee need a wireless on all machines.
on January 18, 2023
Posted by: Carolyn
from AZ
I love the coffee I hate that one model has the Bluetooth capability. The should be a standard feature. Especially on the high price machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Who needs "Starbucks" on the daily w/this machine!
on January 18, 2023
Posted by: Kirstiegirl
from Arizona
My best friend had this machine and had me drive to her house to taste a cup because she was so impressed. I loved it, but my husband is old school and likes to brew a whole pot of Kierland coffee :) Months later, as a thank-you gift, what appeared n my doorstep from my best friend, my very own Vertuo! I have made a fabulous coffee bar to satisfy both my husband's and my needs. I have created the best "Starbucks" replacement" coffee for the afternoons and my regular morning coffees. I am genuinely so pleased and love the recycling program too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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