Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.5
(5,270 Reviews)
Rating breakdown 5,270 reviews
5 Stars
4,096
4 Stars
543
3 Stars
156
2 Stars
140
1 Star
335
87%of customers recommend this product.
(
3,221 out of
3,713)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
Love the coffee and ease of the machine
on December 18, 2025
Posted by: chris
from Oregon
[This review was collected as part of a promotion.] We bought this machine at the end of September when our previous one started leaking all over the place. Our previous one had an automatic lift and this one does not have that. The pod ejector does not work on our new machine and so we need to pull the pods out after each use, it makes the pod catcher space in the machine essentially useless. We enjoy the coffee and the ease of the machine, but we are disappointed in purchasing a new machine and not having some perks and others not working on the machine brand new out of the box.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, December 19, 2025
Thank you for your review, Chris. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size for our counter!
on December 18, 2025
Posted by: Fuzzy
from Colorado
[This review was collected as part of a promotion.] 4th Nespresso we purchased for our family. Love the coffees!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
10/10 Recommend
on December 18, 2025
Posted by: Wicho
from Texas
[This review was collected as part of a promotion.] Great purchase. Love the flexibility in coffee types and saves me time from going to coffee shops
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great variety
on December 18, 2025
Posted by: GCV
from Houston, TX
[This review was collected as part of a promotion.] Nespresso offers a great variety of coffee, they are all fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine.
on December 18, 2025
Posted by: Kicho713
from La Palma,CA
[This review was collected as part of a promotion.] This is my replacement for old Vertuo Plus by breville. I like the looks and capability to brew 6 sizes of coffee. It also gets ready in seconds not minutes. Only thing I don't like about this machine is that it is very noisy when brewing comepared to previous Vertuo Plus. I don't know all other machines have same level of noise as this new machine. Other than that, it is a great machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Verto Next works well
on December 18, 2025
Posted by: Mark
from Utah
[This review was collected as part of a promotion.] Machine is easy to use and works great. Love that it will work with all the sizes of capsules.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA