Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
Super Loud
on April 21, 2023
Posted by: Michael
from O'Fallon, IL
We received this machine as a gift for Christmas. It is now April and the machine is super noisy to use. I almost cringe when I have to make a cup because it is so loud. Still makes good coffee though.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A, Customer Service, April 22, 2023
Thanks for your review, Michael. We’re dismayed to learn that your VertuoPlus machine is very loud when you brew a capsule. As part of your machine maintenance, we recommend the first time use steps at least once a week, to flush water through the head of your machine, and rinse away any coffee granule buildup. Your VertuoPlus machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling us and speaking with a machine expert when you have time to troubleshoot your machine by phone. We’re confident we’ll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on April 21, 2023
Posted by: prmaina
from Barnegat, NJ
[This review was collected as part of a promotion.] This machine looks great on our counter and makes the best coffee ever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite coffee machine!
on April 21, 2023
Posted by: johnp80
I just love the unique coffee this machine makes compared to the typical end result most machines provide. Very reliable as well with zero problems each day. The machine gets used pretty much all day by my family. :)
Written by a customer while visiting influenster.com
Customer Rating
5
Great Features!
on April 20, 2023
Posted by: Anto
from Lynn MA
[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy I did. Thank you
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning Magic
on April 20, 2023
Posted by: betsy234
from Jacksonville, FL
[This review was collected as part of a promotion.] I bought a new Nespresso - Vertuo so I could gift the original to someone. This one is even better than my first. Love the red and it is so quiet!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on April 20, 2023
Posted by: Cndnz
from Miami
[This review was collected as part of a promotion.] I bought my Nespresso machine a month ago and 2 days ago I bought my first sleeves(Jamaica, Whiskey, Colombia, Icre Forte and Stormio). I love to wake up everyday with different flavors!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving my new machine
on April 18, 2023
Posted by: DMM
from Maryland
[This review was collected as part of a promotion.] I had given up coffee for awhile and then decided to give up sugar and a friend suggested a nespresso machine. Such a change to my morning routine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Buy it!
on April 17, 2023
Posted by: SKL
from Seattle, WA
[This review was collected as part of a promotion.] This is my 4th Nespresso machine and it is by far my favorite. It’s really easy to use, super sleek and stylish and doesn’t take up a ton a counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA