Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Great machine and simple to use.
on June 12, 2023
Posted by: Spartans
from Miami, Fl
[This review was collected as part of a promotion.] Bought the second machine for my office. Everyone loves how simple and easy it is to actually brew a cup of coffee
Have the team hooked on Cafecito de Puerto Rico.
Have the team hooked on Cafecito de Puerto Rico.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice upgrade !
on June 12, 2023
Posted by: KkCat
from Warren Pa
[This review was collected as part of a promotion.] Upgraded from the vertuo next because it leaked. - (Although I preferred the look of
The Next vs the deluxe ). However, the deluxe is quiet and the automatic opening is so nice ! Makes great coffee but could be hotter!
The Next vs the deluxe ). However, the deluxe is quiet and the automatic opening is so nice ! Makes great coffee but could be hotter!
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, June 13, 2023
Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. The VertuoPlus comes with a one-year warranty and we provide lifetime troubleshooting support. We feel confident we can help resolve the temperature issue you've mentioned. Please call 1-800-562-1465 at your earliest convenience. We are available 24 hours a day, seven days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Breville Nespresso Vertuo machine not pumping
on June 12, 2023
Posted by: Breville Nespresso Vertuo
from Pittsburgh, PA
I bought this in April 2019. Used it 6 months of the year 2-3 times a week. Recently we moved and the machine would not pump the water which I tried first before wasting a capsule. Tried all the you tube methods of clearing the air block as well as cleaning the coffee brewing spout. None worked. Finally called the customer service and in less than an hour the customer service agent walked me through step by step cleaning the machine as my video call did not work. He even waited till I brew my first cup of espresso. I have never been happier than with a customer service agent like him.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beats all the others
on June 12, 2023
Posted by: sophiel199
I have had countless coffee machines over the years and the vertuo is by far the most superior. There is no faffing, just fill up the water container (which moves slightly so you can fit it into your space), pop your pod in, press the button and you're done! There are so many flavours to choose from in many strengths so there is something for everyone. The price of the pods can put some off but since having this machine we havent wanted coffee from a costa/starbucks/etc. So we have actually saved money! All in all, for me the main thing was that i could enjoy my coffee HOT which other machines have failed to do. The vertuo is one of my favourite kitchen appliances.
Written by a customer while visiting influenster.com
Customer Rating
5
Finally ditched the Kuerig!
on June 11, 2023
Posted by: Sandy
from Pittsburgh
[This review was collected as part of a promotion.] My kids bought me this for our lake house and I’m so glad they did. This purchase was for my daughter’s new apartment because she’s ready for good coffee as well! Beautiful, makes great coffee and it’s fun to try new types of coffee and espresso and fancy drinks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on June 11, 2023
Posted by: MaryDarm
from Philadelphia
[This review was collected as part of a promotion.] Makes great coffee and I absolutely love the color of this coffee machine! The large water reservoir is a big hit with my family.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it!
on June 11, 2023
Posted by: Bean123
from Tampa
[This review was collected as part of a promotion.] My nespresso is the best coffee machine I've ever had!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee!
on June 10, 2023
Posted by: Anniecavani
from Cleveland Oh
[This review was collected as part of a promotion.] I love nespresso- I have 4 machines !!! And I take them with me every where!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA