Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
The best coffee ever
on June 21, 2023
Posted by: Sally
from Piney Creek NC
[This review was collected as part of a promotion.] Two weeks ago I awoke to a sad event, my Nespresso Vertuoliner did not work. I troubleshot everything, using the booklet that came with it. Nada. So I went to the website to get a new one as similar as possible. I discovered I’d bought the first one in 2016. Amazing run for a coffeemaker! I ordered the new one, was able to get red this time and anxiously awaited its arrival. It has not been dsappointing! the coffee might even be better, the machine feels more solid, and it is extremely quiet. My old one was like being next to a jet engine. This new one is more like being next to a golf cart.
I am extremely pleased. Btw, I’ve been religiously recycling the capsules via my UPS man. Thanks for that, too! 😀
I am extremely pleased. Btw, I’ve been religiously recycling the capsules via my UPS man. Thanks for that, too! 😀
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on June 21, 2023
Posted by: Paul1234
from Grand Rapids, MI
[This review was collected as part of a promotion.] I bought this machine for my home and loved the convenience so much I got one for my office too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee machine!
on June 21, 2023
Posted by: MJ
from Danville, CA
[This review was collected as part of a promotion.] I love this machine. It is the perfect size on my counter. My husband and I both use it and it makes a perfect cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So Good!!!!
on June 20, 2023
Posted by: KK
from Texas
I got this for anniversary gift. I had used Keurig for years 3 different machines. I started searching for better coffee. A friend had told me about Breville Barista Touch , but I couldn't justify paying that much and really it seemed complicated for the perfect cup of coffee. So I ordered the Nespresso Vertuo Plus Deluxe. I LOVE IT!!! the coffee is wonderful. The machine is basic, simple. I can't believe how good the coffee is. I highly recommend Nespresso. I order my coffee from them and it ships fast. I have tried a lot of different coffee and expresso havent had one I didn't like.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Purchase of the year!
on June 19, 2023
Posted by: YearOfFanta2023
from Los Angeles, CA
[This review was collected as part of a promotion.] My household spent a lot of time debating whether we should get a nespresso machine and we are so happy that we went for it. It's a worthy investment and it saves us a lot of money. Plus delicious coffe is available at home at any time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broken already
on June 19, 2023
Posted by: Meg
from Az
Ours broke after 1.5 years and they basically said we had to buy another one…
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, June 20, 2023
Thank you for your review. We are sorry to learn that your Vertuo machine is not performing to your expectations. To better assist you, we kindly ask you to call Nespresso at our toll-free number, 800-562-1465, when you are with your machine. A Machine Expert will locate your account and troubleshoot to the best of our abilities via our Video Concierge service. We also have replacement options through our Assistance Service Program.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Consistently a great cup of Coffee
on June 19, 2023
Posted by: Sgtppr
from Radburn NJ
[This review was collected as part of a promotion.] I bought this a month ago and I really like the coffee the ease to making a cup and I don’t even have to think about it. I like it so much I am drinking a lot. Very happy with the purchase and I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on June 19, 2023
Posted by: AYear4Me
from Costa Mesa CA
[This review was collected as part of a promotion.] I was using a Keurig coffee maker and thought the coffee was not hot or strong enough. A couple of friends suggested I should try the Nespresso coffee and now a super fan. It is better than Starbucks! The only recommendation is for a “customized” starter kit. Love the convenience and variety of coffee & espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA