Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,030 Reviews)
Rating breakdown 8,030 reviews
5 Stars
6,298
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
86%of customers recommend this product.
(
3,452 out of
3,991)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Super cute and easy
on March 24, 2026
Posted by: CindeeP
[This review was collected as part of a promotion.] I received this product free for my honest review.
This coffee machine is the best. It matches my kitchen. It’s compact and easy to operate. It’s a breeze to clean. Brewing does not take long at all. I can’t drink a whole pot of coffee by myself…well, I can, but it wouldn’t be good for the neighbors! So this pod machine is great for one cup per day! The temperature is perfect for me. The manual comes with a QR code that takes you to a short setup video.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Wonderful Nespresso vertuo next
on March 24, 2026
Posted by: BethanyR
[This review was collected as part of a promotion.] The Nespresso Next in light gray is amazing! I love the my coffee is frothy and smooth without needing an actual frother. I really like that the machine moves the old Nespresso pod into a separate compartment, which you can collect and recycle. I also love that the maker knows how much water to brew depending on the pod, so there is no guessing game. My only critiques is that the machine is a little loud and also since the coffee is brewed at a drinkable temp, if you use cold liquid creamers, you will need to warm the coffee back up. Other than that, it’s wonderful. I had friends over who made coffee, they liked it so much that she bought herself one!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Noisy and lukewarm coffee
on March 24, 2026
Posted by: VelD
[This review was collected as part of a promotion.] I really like the look of this machine. It feels really high end and modern, and the smaller size is perfect for my counter since it doesn’t take up too much space. Set up was very easy and straightforward, so I was able to start using it right away.
My only complaint is the noise. The machine is very loud while brewing. The first time I used it, it honestly sounded like something might be wrong with it. Even my old cheap coffee machine wasn’t no this noisy. This is something I didn’t expect from the his machine. I also wish the coffee came out a little hotter. I like my coffee hot, not warm. The coffee wasn’t just not as warm as I prefer.
Overall is a beautiful machine and very convenient, but the loud noise and the coffee temperature could use improvement. So it definitely lacks in the performance department.
Response from Nespresso USABy Nespresso USA, Customer Service, March 27, 2026
Thank you for your review! Quality is very important to us, so our machines brew the coffee to specific parameters and ideal temperature to brew a smooth cup, without heavy bitter or acidic taste, and avoid over-extracting or burning the beans. We recommend using hot water to preheat the cup to keep the coffee hotter longer. We can also confirm loud noises when brewing is normal with all Vertuo machines, however the pump in your new Vertuo Next should produce less noise over time. If you're still not pleased with your Nespresso coffee, please call directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such a good investment!
on March 24, 2026
Posted by: MelisaW
[This review was collected as part of a promotion.] I don’t know what I did prior to having this Nespresso machine. I feel more in control and capable just having this in my life. I’ve never had a coffee machine that I can pair with my phone and operate remotely. The ease of use really surprised me too. Fill up the water reservoir, insert a capsule, lock, and press start. The design feels sleek and modern. The coffee makes my house smell wonderful and it tastes great. I love!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Stylish, simple and works great
on March 24, 2026
Posted by: ArianaG
[This review was collected as part of a promotion.] I love my Nespresso Vertuo Next! It’s super easy to use and makes smooth, hot and great tasting coffee in minutes. I like that it offers different cup sizes, so it’s really convenient depending on what I am in the mood for.
The design and color are beautiful. Very sleek, modern, and looks great on my counter, without taking much space.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee for the future!
on March 24, 2026
Posted by: AmberF
[This review was collected as part of a promotion.] This Nespresso coffee maker is pretty cool! I love that it can make espressos and coffees and lattes! It has a self cleaning feature but you still have to do some cleaning of your own! It also automatically trashes the used pod for you! the coffee maker is pretty loud though, if you’re trying to keep quiet while someone is still sleeping then this coffee maker might wake them up!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffeehouse drinks right at home
on March 24, 2026
Posted by: ErinO
[This review was collected as part of a promotion.] This Nespresso machine has changed my mornings for the better! No longer waiting in long lines for a delicious hot or iced espresso drink…now I can start my day with a delicious espresso before even leaving the house! It’s super easy to use, I love the option of having espresso, a cup of coffee or making a carafe when I have friends over, and the quality is unmatched! Not too loud while brewing, super easy to clean and descale when needed and the strength of the espresso and coffee is customizable through a great selection of pods. I highly recommend! I received this product to try in exchange for my honest review.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Espresso at home in no time!
on March 24, 2026
Posted by: JillianH
[This review was collected as part of a promotion.] This is a really beautiful machine. It even has an app you can use which totally impressed me! If you’re looking to up your coffee game, this Nespresso machine is for you. I don’t like drinking it plain, so add this to my cold brew for an extra shot. The machine is nice and slim and fits really well on your counter top. It brews fast, but as you can tell, it’s super noisy which is why I took a star off.
I love the white color and think this will last a long time! Saves me a trip to the coffee shop so I’m pretty pumped to have this!
I love the white color and think this will last a long time! Saves me a trip to the coffee shop so I’m pretty pumped to have this!
Written by a customer while visiting Nespresso USA