Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Not worth it
on October 14, 2023
Posted by: Tina
from Lansdale, PA
Purchase in December, wouldn’t brew about 4 months later, Nespresso replaced it, the replacement is also now experiencing the exact same issues, laser isn’t reading the pods, we’ve kept the machine super clean (to the point where it’s too much work) and have now just requested the Evoluo hoping for better luck. I also have the original and NEVER had issues, we got the Vertuo to brew coffee and espresso but so far, it doesn’t seem worth it. Hate wasting expensive pods on a non-working machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 16, 2023
We appreciate your loyalty and honest review. We're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please call us directly at 800-562-1465, we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing service
on October 14, 2023
Posted by: Cristad44
from Pennsylvania
[This review was collected as part of a promotion.] Nespresso is honestly the best home coffee I’ve ever had but not only is the coffee great the customer service is as well. Super fast shipping as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Product!!
on October 14, 2023
Posted by: Boxer04
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this 2 weeks ago and have been extremely pleased with the quality of the product and the coffee. We previously owned a Vertuo Next but decided to upgrade to this model. Well worth the extra money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Appliance!
on October 14, 2023
Posted by: Marie
from Pittsburgh PA
I bought this machine around 8 months ago and it has been my favorite kitchen appliance since. I love that it connects to my phone and the app. The coffee is amazing and I use it multiple times a day. I do miss my Dunkin pods but that’s the only downside.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so good
on October 14, 2023
Posted by: PennyD
from Ohio
[This review was collected as part of a promotion.] I have had my machine for just a couple of weeks but so far so good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Heaven
on October 14, 2023
Posted by: Laura
from Tallahassee, FL
[This review was collected as part of a promotion.] I tried the Nespresso in my room while staying in a fancy hotel while attending a wedding. Then I had to upgrade my coffee game at home. I love the crema, love how fast the coffee and frothed milk are ready. Love the multiple flavors available.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on October 13, 2023
Posted by: Tif
from Chicago
[This review was collected as part of a promotion.] The crema is wonderful and the portability of the machine is great for trips
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase!
on October 13, 2023
Posted by: JenO
from Hawaii
[This review was collected as part of a promotion.] Bought this machine few weeks ago and I am so happy with purchase. The coffee is very creamy and taste is good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA