Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.5
(5,047 Reviews)
Rating breakdown 5,047 reviews
5 Stars
3,915
4 Stars
511
3 Stars
148
2 Stars
138
1 Star
335
86%of customers recommend this product.
(
3,015 out of
3,502)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Awesome machine!
on December 11, 2023
Posted by: Jill
from San Diego
[This review was collected as part of a promotion.] I'm a coffee snob but I'm lazy. I was skeptical about getting another coffee pod systems after being disappointed with Keurig. I was proved wrong! This coffee and espresso is amazing. The system really is pressurized to deliver that signature crema. I bought my machine in store and was immediately greeted and offered free espresso. I was like a kid in a candy store with all the selections. And I love that the pods are aluminum and not plastic and they can be recycled.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great leader priced option
on December 12, 2023
Posted by: FTAC2009
[This review was collected as part of a promotion.] Great machine, works well! I have another model I like more. This one has a removable cup holder and a long design which I don’t love on my counter. Both fine and not deal breaker things, might work well for some. Still a great option for not too high of a price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my machine!
on December 13, 2023
Posted by: Jewels
from Colton, CA
[This review was collected as part of a promotion.] I purchased my Vertuo next this month, and love it so much.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size
on December 14, 2023
Posted by: lizbellaggie
from Athens, GA
[This review was collected as part of a promotion.] Just purchased my first Nespresso and love how compact the machine is but how robust the coffee is. I just love the richness of the coffee. So easy to add water and also love that I can easily recycle the pods with the free return envelope!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving it.
on December 15, 2023
Posted by: Jecrmasa
from Los Angeles
[This review was collected as part of a promotion.] Got my Nespresso Vertuo Plus and I am really happy with my purchase. It’s easy to use, I love the range of capsules they have. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great item
on December 15, 2023
Posted by: Kmik
from Minneapolis MN
[This review was collected as part of a promotion.] A few weeks in and really enjoying the Nespresso. I love that there isn’t a residue in the bottom of the cup like the Keurig leaves.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on December 15, 2023
Posted by: Bsaez
from Odessa,Florida
[This review was collected as part of a promotion.] I love my Nespresso machine! It’s so easy to use and super fast too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on December 16, 2023
Posted by: Issa
It will work well for a short period of time then it’ll be dead, I have the old nespresso machine it’s much better than this one
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 18, 2023
Hi Issa, thank you for your review. We are dismayed to learn that the Vertuo Next does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA