Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Loved it at first! But now......
on November 30, 2023
Posted by: sadbarista27
from Glendale, CA
I loved this machine at first, but I'm becoming less and less of a fan as time goes on. Firstly, this machine is LOUD when it is brewing a pod. Secondly, God forbid you accidentally try to brew a cup while the water tank is empty -- the machine will emit an even louder noise AND vibrate in anger. The last time I made the mistake of trying to brew while the water tank was empty, my coffee mug vibrated off the holding tray and crashed onto my floor in a million pieces, and I had to spend all day cleaning up the mess of milk and sugar on my kitchen counters and floor. Thirdly, the "brew" button on top doesn't work 50% of the time. I press it and press it and press it, and it won't start brewing the pod until my 1000th press. Guess this machine was on sale for a reason.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, December 1, 2023
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wow
on November 30, 2023
Posted by: vickyc79
I am very traditional when it comes to espresso - I enjoy and appreciate the detailed and sometimes long process of preparation and extraction. I did not realize how much I liked this machine until I tried it . Sometimes you just do not have time to extract your espresso, and using a ready to go pod, avoiding creating a mess, saving so much time… it’s priceless. The pods are expensive but the cream of the espresso is just great! I love the convenience of automated espresso. Hustle free… and so convenient.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Price for pre-Black Friday!
on November 30, 2023
Posted by: DianaE
from Frisco, TX
[This review was collected as part of a promotion.] My daughter will be so thrilled with this machine on Christmas Day. The smaller footprint will be perfect in her kitchen. Nespresso makes the best coffee and the best machines!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Coffee Machine
on November 30, 2023
Posted by: Adizzle1786
from Omaha
[This review was collected as part of a promotion.] I literally said to myself this morning, “man, that tastes good.” I don’t think a cup of coffee has ever made me so happy to just exclaim that out loud. This machine is a life saver because it is my backup to my pour over coffee I brew but my grinder broke. The ease of use with the automatic open and close is awesome. The separate frother makes me feel bougie. Love this purchase!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simply Awesome!
on November 29, 2023
Posted by: ruli
from Laredo tx
[This review was collected as part of a promotion.] I’ve had the older version of the nespresso vertuo and got myself the Next Deluxe and I am satisfied! The colors are beautiful and it makes my coffee so delicious! I’m in love! 😍 I truly enjoy Nespresso and all that it offers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Espresso!
on November 29, 2023
Posted by: savvyyo
from new jersey
[This review was collected as part of a promotion.] I had been putting off buying a Nespresso machine for so long. I'm so happy I finally bought it. I have saved so much money on coffee and my drinks at home are BETTER! Definitely worth every penny.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my machine
on November 29, 2023
Posted by: Tlrheins
from Virginia Beach, Va
[This review was collected as part of a promotion.] This is my second nesspresso machine. By far, it provides me with a delicious cup of coffee ever morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new nespresso
on November 29, 2023
Posted by: ahj0302
[This review was collected as part of a promotion.] Got a great deal during the holiday sale and have been having delicious coffee every morning. I love all the different coffee options and machine is easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA