Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,030 Reviews)
Rating breakdown 8,030 reviews
5 Stars
6,298
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
86%of customers recommend this product.
(
3,452 out of
3,991)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Brews perfectly everytime
on March 28, 2026
Posted by: SamaraB
[This review was collected as part of a promotion.] I love how convenient this Nespresso machine is and how it can brew many different sizes without pushing a button it just reads the capsule and it will brew the right size hot or over ice . It’s easy to maintain and the size of machine is perfect. Plus the coffee taste amazing and it’s Bluetooth all you need to do is download app and easy as that . I’d highly recommend this machine I was never much of a coffee or espresso drinker till now and I am hooked.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact but powerful coffee maker
on March 28, 2026
Posted by: LindsayS
[This review was collected as part of a promotion.] This sleek little coffee maker packs a mean punch. From the moment the coffee started brewing, the sweet aroma of coffee filled the room. Although the machine is a little louder than expected, this is a much needed upgrade from our old coffee maker
Written by a customer while visiting Nespresso USA
Customer Rating
1
Coffee is not hot. It’s barely warm.
on March 28, 2026
Posted by: ES41
from Atlanta, Ga.
Coffee is not hot. It’s barely warm. Sadly, I’ve gone back to using my Keurig so I can have hot coffee without needing to microwave my coffee after brewing it in the Nespresso Vertuo Next.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 30, 2026
Thank you for your review. Quality is very important to us, so our machines brew the coffee to specific parameters and ideal temperature to brew a smooth cup, without heavy bitter or acidic taste, and avoid over-extracting or burning the beans. If you're still not pleased with your Nespresso machine, please call directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!
on March 28, 2026
Posted by: NikkiM
[This review was collected as part of a promotion.] Nespresso is the best espresso maker. So easy to use and coffee tastes great. I have 2 now and love them so much. Highly recommend if you’re looking for an easy espresso maker!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice shape! Makes great espresso
on March 27, 2026
Posted by: NatalieF
[This review was collected as part of a promotion.] Wow!!! Me and my husband absolutely love using our nespresso vertuo next !!! Made us some delicious cups of coffee and espresso with this machine! So easy to use and clean I love how when you’re done with the pod and you open it up it dispenses it out into its little trashcan on the side for you for an easy cleanup . Such a nice shape of the machine so it’s not too cluttery on your countertop and easy fit on any persons countertops! Also comes with an app on your cell phone for easy to use of setting machine up in making your cup of coffee or espresso while not even being in the kitchen!!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A perfect addition to my daily routine
on March 27, 2026
Posted by: AnastasiiaH
[This review was collected as part of a promotion.] I’ve been using my Nespresso machine for while now and I love it. It’s a super easy to use, makes coffee in seconds, and the taste is honestly, cafe -quality. The design is also very sleek and minimal. The only downside is the capsules can add up , but overall it’s totally worth it. Compact size .
Written by a customer while visiting Nespresso USA
Customer Rating
5
A step above
on March 27, 2026
Posted by: ko20902
from Silver Spring, MD
[This review was collected as part of a promotion.] This is the second Nespresso machine we have owned after the Vertuo Plus - both great machines. The added creative mode/ability to brew for iced coffee with the Vertuo Next has been an incredible upgrade for us. The machine also looks great in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice
on March 27, 2026
Posted by: RadiahG
[This review was collected as part of a promotion.] If you are. Coffee drinker like me, look no further! This Nespresso coffee maker even makes a CARAFE size! In addition to a cup of joe, you can make espresso shots and barista style drinks! The pods come in so many flavors and sizes.
Written by a customer while visiting Nespresso USA