Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,039 Reviews)
Rating breakdown 8,039 reviews
5 Stars
6,306
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Awesome features, easy to use
on December 27, 2023
Posted by: cm
from IL
Received as a gift from my son's. I was so surprised and excited. I love this machine. Genius. Coffee and espresso are very delightful. A new perspective on coffee and fewer runs to the coffee shop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple
on December 26, 2023
Posted by: Kayporg
from Atlanta
[This review was collected as part of a promotion.] Easy to use. Little clean up. Tasty coffee. Clean look
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing tasting brews
on December 26, 2023
Posted by: JeaniCG
from Detroit Mi
Well I am in love so far, but only on day 2 ..... The reviews are a little sketchy, but I am hoping the bugs have been worked out.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee
on December 26, 2023
Posted by: Donny
from Vegas
[This review was collected as part of a promotion.] It makes great coffee and works great…until it doesn’t. My machine has been having trouble with any pod over 7.7 oz but I just stopped buying those. This is our second machine. It seems our first machine is about to die but we’ve used it a lot in the 12 months we’ve had it and already bought the replacement machine so we won’t miss a day when the first one dies.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pods brew exactly the size! Perfect every time!
on December 26, 2023
Posted by: Chrissy
from Langhorne, PA
This machine was an “early” Christmas present. I love it! I have the original machine at work but am so happy with VertuoPlus!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Replacement Machine
on December 26, 2023
Posted by: Amanda
from Texas
[This review was collected as part of a promotion.] This is a replacement machine for one that stopped working properly. So far, it works just as it’s supposed to.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Second Machine
on December 26, 2023
Posted by: Coffee Drinker 1010
from Phoenix
[This review was collected as part of a promotion.] I really like this product and truly appreciate the recycle process it affords me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Exceptionally Disappointing
on December 26, 2023
Posted by: Sam
The machine itself is beautiful (matte black) and we were so excited to use it. However, I wish I listened to the poor reviews…the quality of these machines for their price is exceptionally disappointing. We spent hours troubleshooting a BRAND NEW machine (won’t dispense the coffee). We will be returning.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 27, 2023
Thank you for your review, Sam, though we're disappointed to hear your first experience was less than perfect. We're here to help 24/7 at 800.562.1465 for machine guidance, troubleshooting, and replacement or repair, if needed. If you're still dissatisfied, please contact us directly.
Written by a customer while visiting Nespresso USA