Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,039 Reviews)
Rating breakdown 8,039 reviews
5 Stars
6,306
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Love it
on February 2, 2024
Posted by: jessicar984
Absolutely love my Nespresso machine! I was sick of spending way too much money on takeaway coffees and with a wide range of coffee available in store I can make my favourite coffees at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on February 2, 2024
Posted by: Emily N
from Dallas, TX
[This review was collected as part of a promotion.] I got this for Christmas, and I use it several times every day. We got the bundle with the carafe and the milk frother, and I couldn’t be happier. The coffee is delicious, and it’s super easy to use!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
New machine, good quality
on February 2, 2024
Posted by: Mer
from Seattle, wa
[This review was collected as part of a promotion.] I had my previous Vertuo for about three and a half years, it was just time for a fresh one. This model is almost the exact same but definitely not as strongly made. The old machine had metal and seemed more durable. The new model is all plastic pieces. Works great and pulls a great espresso shot still though!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the different sizes
on February 2, 2024
Posted by: Maria
from Chelsea, Ma
[This review was collected as part of a promotion.] I am so happy with my purchase, I bought one for my daughter as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Lemon of a machine
on February 2, 2024
Posted by: Sjd
from Clermont Fl
Only 1 year and garbage sent in 2 times 1st leaking tank 2nd they wouldn't tell me machine wouldn't open now leaks from under front of machine 65 to fix if possible 0r 35 percent off new one ridiculous oh and not off any machine only certain ones tossing in garbage where it belongs
Response from Nespresso USABy Tara B, February 3, 2024
Thank you for your review. We are disappointed to learn your Vertuo Plus machine doesn’t meet your expectation. You mentioned your machine being out of warranty and you are aware of our out of warranty options, however, we recommend calling in to speak with a Machine Expert supervisor with your concerns, at a time that is convenient for you, they may be able to offer some other options that work in your favor. We are available 24 hours a day and 7 days a week via our toll-free number 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus Birthday Gift
on February 2, 2024
Posted by: WarrenandChelsea
from Akron, OH
[This review was collected as part of a promotion.] I purchased the VertuoPlus Grey & Aeroccino3 Milk Frother for my wife's birthday and she loves it!! Easy to use and selection of flavors is great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after six months
on February 2, 2024
Posted by: Mamie101
from San Antonio, TX
I used this maybe twice a week for less than six months and then it broke. Very, very disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, February 3, 2024
Thank you for your review. We are dismayed to learn you are experiencing issues with your Vertuo Next machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting. We offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us via our toll-free number 800-562-1465. Our machine experts will be delighted to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso......Nice gift
on January 31, 2024
Posted by: Charlottetoo
from Ft Lauderdale
[This review was collected as part of a promotion.] I sent a Nespresso machine to my son who had attended me after some surgery. He loved mine so I had one sent to him. He loves it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA