Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,039 Reviews)
Rating breakdown 8,039 reviews
5 Stars
6,306
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Best Gift Ever!!
on March 1, 2024
Posted by: ChefChris
from Yardley, PA
I got it from my wife for my birthday... BEST GIFT EVER!!
I love every thing about it. I got the frother with it and it's amazing!
The only down side is that the virtuo pods aren't as easy to get.
I love every thing about it. I got the frother with it and it's amazing!
The only down side is that the virtuo pods aren't as easy to get.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase
on March 1, 2024
Posted by: nganhuynh95_3004
I’ve been using this for well over a year now and it has been the best purchase of 2022. It has saved me so much money not buying coffee outside. It is super easy to use. Fool proof with a touch of a button. Not only that, the coffee tastes amazing as welll. I love having my morning coffee in less than 5 mins.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee comes out perfectly foamy and amazinf coffee aroma
on March 1, 2024
Posted by: leynap2
I bought this Nespresso Vertuo Plus used from The Marketplace for a great price. It brews coffee quick in just a couple minutes. The coffee comes out perfectly with addicting fragrant and beautifully foamed. It is so convenient to brew my own coffee with Starbucks quality and saves me so much money.
Written by a customer while visiting influenster.com
Customer Rating
5
Quality machine and coffee
on March 1, 2024
Posted by: lindseyp117
My second nespresso machine, and I love that this one has the coffee pod options. I don’t drink coffee all day and every day so this machine is great for quality coffee when it matters.
Written by a customer while visiting influenster.com
Customer Rating
3
Not for me
on March 1, 2024
Posted by: sigita0919
It's nice to to big coffee machine.... But it's very noisy! It's works fine and coffee it is hot. Easy to clean or put water in and you can see very well wen you need more water. But because of noise I don't like it.
Written by a customer while visiting influenster.com
Customer Rating
1
Short lifespan
on March 1, 2024
Posted by: Mrake98
I have gone through 2 of these in three months. They’re notoriously buggy and prone to issues. Save yourself the grief and get any other vertigo model!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, March 2, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso VertuoNext machine. We are happy to learn you were able to speak with a Machine Specialist and arranged to receive a replacement machine. If you need assistance with your new Nespresso Evoluo machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great coffe when it worked!
on March 1, 2024
Posted by: Cgarton
from Dallas, Texas
I have owned a Vertuo for a year. It no longer works for some reason. I have done all the troubleshooting ideas to no avail. I am very disappointed!
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, March 2, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty, and we provide lifetime troubleshooting support. For prompt and comprehensive troubleshooting assistance, please call at your earliest convenience. A Specialist will assist you with quickly registering the machine before proceeding to troubleshoot with you.
A Machine Specialist can troubleshoot with you to determine the issue and provide you with the best resolution, as well as set up your machine for repair if that is deemed necessary. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
A Machine Specialist can troubleshoot with you to determine the issue and provide you with the best resolution, as well as set up your machine for repair if that is deemed necessary. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the money!
on March 1, 2024
Posted by: kendraskorner
Love it! I cut back on going out to get coffee and make tasty iced lattes at home now! It saves me money by making my espresso at homed compared to going out to get it.
Written by a customer while visiting influenster.com