Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,039 Reviews)
Rating breakdown 8,039 reviews
5 Stars
6,306
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
1
Not Good when machine stops working there’s nothin
on May 2, 2024
Posted by: Bob27
from Alpine Ca
I bought this machine one year ago for our trailer. It lasted one year. I tried descaling it does not work anymore.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, May 3, 2024
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Plus machine. The device has a one-year warranty, and we provide lifetime troubleshooting support. We recommend that you reach out for troubleshooting. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee!!!
on May 2, 2024
Posted by: Tishalea
from Keizer Oregon
[This review was collected as part of a promotion.] I bought a Nespresso Vertuo machine for my home and loved it so much I had to buy one for my vacation home because I can’t live without it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on May 2, 2024
Posted by: HB
from Boise, ID
[This review was collected as part of a promotion.] I bought this a month ago as my second nespresso. We are splitting our time between two states and I meant to bring my nespresso machine with me and forgot it. I love this machine so much that we decided to just buy a second one for the next 6 months! It is a part of my daily routine and I love how easy it makes my morning coffee experience.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features! Coffee taste amazing!
on May 2, 2024
Posted by: addie2020
from Durant, Oklahoma
[This review was collected as part of a promotion.] I bought this a month ago and it has been life-changing. I have started to make my homemade coffee/espresso better than Starbucks (I think).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee and affordale and quick!
on April 30, 2024
Posted by: katherinef110
I love my Vertuo plus in matte black. The coffee is great. I love that I can make multiple sizes. It’s quick and efficient. I find it easy to clean and haven’t had any major issues in the almost four years I’ve had it.
Written by a customer while visiting influenster.com
Customer Rating
5
amazing coffee
on April 29, 2024
Posted by: leaheliz04
I love my nespresso machine! It honestly helps me save so much money and I am able to experiment with a lot of different espresso flavors and drinks. The pods that are sold for this taste so good, never burnt and it brews my coffee really fast. I’ve had this for over a year now and i’ve had no issues! Definitely recommend as a money saver.
Written by a customer while visiting influenster.com
Customer Rating
3
Great When It Works
on April 29, 2024
Posted by: BOHUNK
from Savage, MN
I haven't had this a year and it was fine at first, went from working sporadically to not working at all. I've descaled it, cleaned it, tried to reset it , and now it just doesn't work at all.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, April 30, 2024
Thank you for your review. We share your disappointment that you've experienced issues with your Vertuo Next machine. The device has a one-year warranty, and we provide lifetime troubleshooting support. We recommend that you reach out for troubleshooting. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Unique Coffee Experience
on April 29, 2024
Posted by: Anonymous
from Johnson City, Tennessee
[This review was collected as part of a promotion.] The VertuoPlus make the best and move unique coffee I have ever had...I am amazed!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA