Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,039 Reviews)
Rating breakdown 8,039 reviews
5 Stars
6,306
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Want to try!!
on May 5, 2024
Posted by: lauryns45
I haven’t tried! But I would love too! This piece of kit looks amazing! Definitely something I’d like to invest and try!! I recon the money is worth it too!
Written by a customer while visiting influenster.com
Customer Rating
5
on May 5, 2024
Posted by: BZ
from Knoxville, TN
[This review was collected as part of a promotion.] I bought this for a gift. I have a Nespresso machine and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Can’t start my day without it!
on May 4, 2024
Posted by: matthewi6
Makes the best cup of coffee! Love that I can make 4 different sizes of coffee with one machine, it brews decently fast once it’s warmed up but it is a little on the loud side. Pods are pricey but I would recommend this to anyone looking for a do it all single serve machine.
Written by a customer while visiting influenster.com
Customer Rating
5
A quality cup of coffee, every single time!
on May 4, 2024
Posted by: mandymcgr
I use my Nespresso machine daily and have been for over 2 years. The coffee tastes like a quality cup from a coffee shop! The machine itself works perfectly everyday and brews such a nice, hot cup of coffee consistently every time. We clean it once a month and it’s a breeze. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Love the Vertuo
on May 4, 2024
Posted by: BG
from Texas
[This review was collected as part of a promotion.] It is our second Nepresso vertuo plus. We love them!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Terrible machine
on May 3, 2024
Posted by: Mallik
Didn’t even work for one year. Called support numerous times and it works after going through troubleshooting for a few days and back to square one. Don’t buy this awful model. Have no complaints about coffee though!
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B., Customer Service, May 4, 2024
Hi Mallik, thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed!
on May 3, 2024
Posted by: Bella1340
from Naples, FL
[This review was collected as part of a promotion.] I just recently bought my Vertuo next and i am obsessed! I’ve saved so much time and money by making cafe style beverages at home! It’s been really fun to try new recipes and it’s beyond easy with the Next. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Plagued with Issues
on May 3, 2024
Posted by: Justin
from Orlando, FL
These machines will give you nothing but problems. Look anywhere online. Leaks, errors, etc. I bought two and have had them replaced twice and finally went with an Evoluo instead. It's borderline criminal they're still selling this model. The good news is when they break Nespresso is pretty good about replacing them.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B., Customer Service, May 4, 2024
Hi Justin. Thank you for your review. We are disappointed to learn the Vertuo Next does not meet your expectations. We are, however, thrilled to hear that your machine was replaced with an Evoluo. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your replacement Evoluo machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA