Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,039 Reviews)
Rating breakdown 8,039 reviews
5 Stars
6,306
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Love it!
on May 18, 2024
Posted by: Crissy
from Virginia
This is my very first espresso machine, which was a Mother’s Day gift and I absolutely love it! I am still learning how to use it and which pods are best for which drinks but I couldn’t be more satisfied
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
You need this!!
on May 17, 2024
Posted by: barronc
Great machine!! VertuoPlus is absolutely the perfect combo of style and convenience for at home coffee! There are a ton of really great quality coffees and espressos to choose from- something for everyone! There is a milk frother, so it really opens the range of drinks you can create, and you’ll find that the consistency in quality drink to drink is fantastic! The capsules make for a quick and easy morning coffee, I appreciate the convenience!
Written by a customer while visiting influenster.com
Customer Rating
1
Don’t recommend!!!
on May 17, 2024
Posted by: Nespresso1
I really wish I would’ve heeded the bad reviews on this one. I didn’t even get 10 cups of espresso out of it before it stopped working and even while it was working it leaked water everywhere! I’ve tried troubleshooting it every which way but it just gives an orange/red light and won’t produce coffee. I bought it directly from the site but its definitely been more than a year and out of warranty so I just have to cut it as a L. Most of the other models were cheaper but I was trying to save on counter space. I love nespresso just wish I would’ve went with a different model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, May 18, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. We also have out-of-warranty options available as well. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes my favorite cup of coffee
on May 17, 2024
Posted by: ericf47
Absolutely recommend. Reasonable price, sleek design, quiet operation, and makes a fantastic cup of coffee. Removable tray for taller cups!
Written by a customer while visiting influenster.com
Customer Rating
5
on May 16, 2024
Posted by: Yordie
from Oregon
[This review was collected as part of a promotion.] Nespresso best company to buy from! Never disappointed.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great color and features
on May 16, 2024
Posted by: Domhoppers
from Clarksville, TN
[This review was collected as part of a promotion.] Love the limited edition navy blue, Vertuo plus. It’s a beautiful color but the automatic open/close feature is the best!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on May 15, 2024
Posted by: DO NOT BUY VERTUO NEXT
Terrible product, I'm on my 4th machine because it's a defected product line...just costing Nespresso money and my time. Annoying.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Service, May 16, 2024
Thank you for your review, Alex. We’ll be pleased to arrange for a machine repair at no additional cost, and we’re sorry you’re disappointed with the outcome. We’ve escalated this and will be in touch within 24 hours. We look forward to speaking with you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Size for a college dorm
on May 15, 2024
Posted by: Coffee Lover
from Texas
[This review was collected as part of a promotion.] We bought this as a graduation gift and she was thrilled! Taking it to college!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA