Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,038 Reviews)
Open Ratings Snapshot
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product. 
(
3,456 out of 3,995
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
Barista style coffee at the touch of a button
on January 25, 2025
Posted by: alexr387_7732
I’ve had this machine for just over 2 years and I still love every coffee as if it was the first time trying
It’s creamy and strong and delicious
With a wide range of pod choice you can pick whichever and off you go
It’s easy to use and fast to make the espresso pods are done in about 30 seconds and the larger ones maybe 1-2 minutes
You can customise the coffee and it’s low maintenance! Just pop in water and a pod and off you go!
Written by a customer while visiting influenster.com
Customer Rating
2 out of 5
2
Flaw in the design
on January 24, 2025
Posted by: Nina
from CA
Always having problems with this machine. I only use this machine once a week and constantly cleaning it, but now it doesn't work at all. It is so tiring to want to make one cup of coffee, but the machine blinking and not working.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, January 25, 2025
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Отличный выбор
on January 23, 2025
Posted by: valeriiak47_3192
Это лучшая кофемашина которая у меня была. Очень компактная, тихая. Огромный выбор капсул. Очень стильно выглядит на кухне. Покупкой очень довольна
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Best coffee out there!
on January 21, 2025
Posted by: DoniJ
I’ve been using nespresso for 5+ years and will never turn back! Every morning I look forward to to my cup of coffee and know if I run out of ‘pods’ I will have a bad day…that can only mean it’s an amazing product. I love the ease and comfort of using this machine. Also I love descaling my machine 3 times a year and it feels brand new!
Written by a customer while visiting influenster.com
Customer Rating
1 out of 5
1
Don't Buy This
on January 21, 2025
Posted by: Dulcy
from New Jersey
It's only good when it works. Such a short life span. Started having trouble about 10 months after using it and now I just give up. Its not a cheap machine. It should last longer. Leaked all over my counter from underneath and the trouble shooting number will keep you on the phone over an hour on a video call trying to help but it doesn't. So aggravated! Basically dont buy this!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best coffee maker ever
on January 20, 2025
Posted by: louie2_798
The Nespresso VertuoPlus Deluxe Bundle is a sleek and versatile coffee and espresso machine designed to deliver café-quality beverages at home. Perfect for coffee lovers seeking convenience without compromising flavor, this bundle combines premium design, advanced brewing technology, and a milk frother for added versatility. Here’s a detailed look at its features and performance. The VertuoPlus Deluxe sports a modern and minimalist design that fits seamlessly into any kitchen. Its compact footprint and adjustable water tank make it easy to integrate into small spaces. The high-gloss finish and sturdy construction exude quality, while the single-button operation simplifies usability. At the heart of the VertuoPlus Deluxe is Nespresso’s Centrifusion technology, which spins the coffee pods at high speed to extract a perfectly balanced cup. The machine uses barcode scanning to adjust brewing parameters like temperature, water volume, and extraction time, ensuring consistent results every time.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great tasting coffee
on January 20, 2025
Posted by: telwasaa_7824
This machine has made coffee at home taste great. It’s great quality coffee and espresso and totally wakes me right up. Lots of flavour notes to choose from. Only complain I have is I wish the pods were slightly cheaper, to make it more affordable but still the coffee tastes great for the price. Super easy to use, I’ve recommended to all my family and friends.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love this machine
on January 18, 2025
Posted by: Snoozy
from Fargo ND
I bought this a month ago and I'm really enjoying it. Have not been to a coffee shop since buying it. It definitely is saving me money in that aspect. I only wish it made a bigger cup of coffee sometimes but I didn't want to spend the extra money for the machines that do make bigger ones. You can usually get some sort of deal online for the pods, I had a regular run of the milk pot and was wasting a lot of coffee. I love that I can make espresso and I bought a milk frother and some of their syrups. Overall I'm living it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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