Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Darn hard to ooen
on February 28, 2025
Posted by: BobH
It’s become almost impossible to open to load a pod. I’m the only one in the house strong enough to get it to open and even then it’s a major challenge. I’ve tried looking closely at the closing mechanism. Cleaned any residue or deposits and even sprayed a little silicone which helped for a short time.
Love the coffee but not sure if I want to continue to deal with this.
Love the coffee but not sure if I want to continue to deal with this.
Response from Nespresso USABy Kena, Customer Service, March 1, 2025
Thank you for your review. We’re dismayed to learn that your Vertuo Next is difficult to open and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the money!
on February 28, 2025
Posted by: madin1_3599
I absolutely love my nespresso vertuo!! Makes great quality coffee, brews fast, and little to no clean up! Open the lid, and it flips the old coffee pod out, to put the new one in! Detachable water reservoir is very convenient as well.
Written by a customer while visiting influenster.com
Customer Rating
5
Super
on February 28, 2025
Posted by: liudmylam10_7756
I recently purchased the Nespresso VertuoPlus, and it has completely transformed my coffee experience. The machine is incredibly user-friendly, with a sleek design that fits perfectly in my kitchen. The barcode-scanning technology ensures that each cup is brewed to perfection, whether it's an espresso, double espresso, or a full cup of coffee. The coffee quality is outstanding, with a rich, smooth flavor that rivals any coffee shop. The large water tank and automatic capsule ejection make it low-maintenance and convenient. Although the pods can be a bit pricey, the convenience and quality make it worth every penny. Highly recommended for any coffee lover!
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on February 27, 2025
Posted by: richaj10_708
I’ve been using the Nespresso Vertuo Plus for a while now, and I have to say—it’s a total game changer! The coffee quality is excellent, with a rich crema and a smooth taste that rivals what you'd get at a café. The machine itself is sleek, compact, and easy to use.
Written by a customer while visiting influenster.com
Customer Rating
5
Top Notch Coffee
on February 27, 2025
Posted by: sweetpeaandmee_2430
Nespresso has ruined me for all other coffee. It's the first thing I think of when I wake up and is my favorite thing to drink when I want to unwind for the afternoon.
Makes perfect coffee everytime.
I will say that the water canister in the back could be larger and the machine is very loud. I still wouldn't have it any other way 😂
Makes perfect coffee everytime.
I will say that the water canister in the back could be larger and the machine is very loud. I still wouldn't have it any other way 😂
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso Vertuo
on February 27, 2025
Posted by: maria172_3135
Nespresso Vertuo Next Limited Edition is very easy to use and also saves me time having it. The best part is that it brews delicious coffee and espresso. Pretty much you get a customized drink every single time via each vertuo pod. I have used it at least once a day for the past year. So far, there are no malfunctioning issues to note. This design takes up less countertop space than my previous one, and the cord is longer, which is also helpful.
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommend
on February 27, 2025
Posted by: Debra
from Norfolk VA
I purchased this Vertuo machine in 2015!
It’s still going strong!!! Makes great coffee with ease.
It’s still going strong!!! Makes great coffee with ease.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Plus: A Durable and Efficient Cof
on February 27, 2025
Posted by: keyonc_647
The Nespresso Vertuo Plus is seriously awesome! ☕✨ The coffee it brews is rich and flavorful, and I love how it can make different cup sizes, from espresso to a full mug. The design is sleek and modern, which looks great on any countertop. Plus, the convenience of just popping in a capsule and letting it do its thing is a game-changer for busy mornings. Cleanup is a breeze too! Overall, if you're a coffee lover, this machine is totally worth it! The Nespresso Vertuo Plus is known for its durability. It’s built with high-quality materials that can withstand daily use, so you can count on it to last for quite a while. As for brewing speed, it's impressively fast! It heats up in just about 20-25 seconds, and you can have a fresh cup of coffee ready in under a minute. This makes it perfect for those rushed mornings or whenever you need a quick coffee fix. Overall, it's a reliable and efficient machine that delivers great coffee every time.
Written by a customer while visiting influenster.com