Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Coffee tastes great
on August 23, 2025
Posted by: Coffee
[This review was collected as part of a promotion.] Excellent coffee great taste. The espressos and the decafs.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after 17 months
on August 23, 2025
Posted by: Rosie
Mine broke after 17 months. The machine is very loud and the pods get to be expensive. Plus having to replace the machine out of warranty. Doesn't make sense.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broken within 18 months no Warrenty
on August 22, 2025
Posted by: Papamathuna
I would not recommend this verturo machine. It is so loud and broke with 18 months. No warranty . Super expensive to buy pods and a new machine every 18 months.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., August 23, 2025
Thank you for your review. We're always here to help and look forward to finding a satisfactory solution. Please call us to escalate the situation. We are available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Next level Nespresso!
on August 21, 2025
Posted by: jenner1967_4778
I wanted to love this from the moment I saw it. And, I did! It is an absolute delight to use and looks fabulous in any kitchen. It is so easy to customize your beverage selection and creates a yummy treat for even espresso snobs. Love this machine more every time I use it. I can make my beverage quietly in the morning without disturbing the rest of the house! It is perfect for houseguests to use…it just makes their stay extra special.
Written by a customer while visiting influenster.com
Customer Rating
1
on August 21, 2025
Posted by: Ary
from Miami FL
[This review was collected as part of a promotion.] Unfortunately we did returned the coffe maker but because the coffee was not hot at the store with the one they tried coffee it always great the one they sold to us once again the taste was good but coffe not hot it was warm.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, August 22, 2025
Thank you for your review, Ary. Your state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. Should you need further assistance, please call 800.562.1465, a machine expert is available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on August 21, 2025
Posted by: Jeremy
from Tampa Florida
Made my first cup of espresso, delicious flavor. It's very easy to set up and use. It only took about 2 minutes to set up, including running a cycle. This is done to wash out anything from the manufacturer's process. Also, setting up Bluetooth was easy, so I could program my perfect cup through your app.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek design and a good cup of coffee ☕️
on August 20, 2025
Posted by: grace1428_5368
The sleek design allows for it to match your space and look expensive while being reasonably priced! There’s multiple brewing options depending on what you’re looking for and it’s easy to clean. It’s not too noisy when making an early morning cup of coffee and there’s so many pods to choose from and it comes with a sample package of pods what have many of great options!
Written by a customer while visiting influenster.com
Customer Rating
4
Vibration Noise
on August 19, 2025
Posted by: Fish
from Sacramento, CA
I love the machine and the coffee. What I don't like is the vibrating noise it makes brewing the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA