Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Don’t get tgis model waste
on September 14, 2025
Posted by: Kim
from Lake forest
Meh, just over a year old and it’s extremely loud and is leaking internally all over the counter. All guides say pretty much good luck, we would have to open the machine and have a tech fix. Waste
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, September 15, 2025
Thank you for your review, Kim. We're sorry to learn your Vertuo Next machine is leaking. All Nespresso machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. We are available 24 hours a day and 7 days a week for your convenience. We'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Now i love my coffee at home
on September 14, 2025
Posted by: foziaa8_4034
Its gives great value it haa durability i love the performance the design is so smart i love coffee so its great choice for me now i love coffee at home it has that versatility so god
Written by a customer while visiting influenster.com
Customer Rating
5
can't go wrong
on September 13, 2025
Posted by: coffee lover
from largo, florida
I really love this machine, can't find anything bad to say about it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine and coffee
on September 13, 2025
Posted by: Alishka
from New York, NY
[This review was collected as part of a promotion.] Nespresso machines make great coffee and I love this machine being compact with the water tank in the back. Very sleek and looks great as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Noisy gadget but delivers well.
on September 9, 2025
Posted by: francesz5_2791
This is just okay. A little loader than I expected which isn't something I'd like to hear in the am. Brewing options and instructions are easy to follow. It is also easy to clean. The coffee does turn out good in the end.
Written by a customer while visiting influenster.com
Customer Rating
3
Broke after 2 Years
on September 9, 2025
Posted by: amr
from Connecticut
Broke completely after only 2 years of less-than-maximal use. Not a great product for the price.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, September 11, 2025
Thank you for your review. We're always here to help as machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Incredible machine that’s saved me so much money o
on September 6, 2025
Posted by: jamiet176_8650
I absolutely love my Vertuo! I love that we have the option to make the larger pods condensed into a double espresso- it gives you so many options! The noise is quite quiet and won’t have you wondering why everyone in your house is suddenly awake. Cleaning is super straightforward, I just descale every few months. The only thing I find is that sometimes where the pods are inserted can have some coffee/water buildup so just be cautious and wipe with paper towel if you need to
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful new machine
on September 6, 2025
Posted by: CoffeeSnob
from Seattle, WA
[This review was collected as part of a promotion.] I love Nespresso for my home so I decided to purchase one for the reception area of my spa. I love the white option because it's sleek and matches my studio colors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA