Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
1
Awful machine
on September 22, 2025
Posted by: Stacey
Died within 7 months, tried descaling twice, it still won't work.
Response from Nespresso USABy Antonia, Customer Relations, September 22, 2025
Thank you for your review, Stacey. We stand behind our brand and every Nespresso machine is covered under at least a one-year warranty. Please call 800.562.1465 and a Machine Expert will be pleased to troubleshoot over the phone with repair or replacement options, if needed.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious and Smooth Coffee
on September 21, 2025
Posted by: Yogi84
from Phoenix, AZ
[This review was collected as part of a promotion.] I received my Vertuo Next Deluxe as a gift and has been pleasantly surprised. I am afraid of becoming addicted 🙂
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
10/10 recommend
on September 19, 2025
Posted by: krisbe2b2_850
This is amazing! I switched from a keurig to this and I absolutely love it. The coffee is so much better in my opinion and the design is a lot better. It brews very quickly and the water doesn’t take a super long time to heat up. I descale it pretty often to keep the coffee fresh. But I absolutely recommend!!!!
Written by a customer while visiting influenster.com
Customer Rating
2
Too much crema
on September 16, 2025
Posted by: Ts
I just bought this machine thinking it would be as good as the old ones. The coffee comes out with way too much crema and not enough pure coffee. The flavor gets muted from this and bitter. I would not recommend it for coffee use.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good but spendy
on September 16, 2025
Posted by: amandat83b9_9342
So good, as someone who was a barista for YEARS, this makes quality coffee. The one thing that made me get something else was the fact that the pods are so expensive. The pods do make pretty legit espresso though
Written by a customer while visiting influenster.com
Customer Rating
4
Good product!
on September 15, 2025
Posted by: Anonymous
I like how easy it is to make espresso ! You can customize if you want to use it for iced or hot drinks. I will say the machine is loud but only for a few seconds and is quick to clean!
Written by a customer while visiting influenster.com
Customer Rating
4
Looks amazing
on September 15, 2025
Posted by: peterc40_4096
Wood love to try out one of these coffee machines looks amazing the design durability looks good aswell cleaning looks goo looks like it's easy to maintain definitely on my Christmas list
Written by a customer while visiting influenster.com
Customer Rating
5
Brew at Home
on September 14, 2025
Posted by: yolandaa59_2143
This beauty replaced by old coffee machine. I love drinking quality coffee every morning. I have revived my coffee addiction. This machine stops me from ordering coffee while out. It tastes just that good. It doesn't take up much counter space. The machine noise is minimum. Perfect purchase for me!
Written by a customer while visiting influenster.com