Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Great espresso!
on November 7, 2025
Posted by: gabriellew129_1936
Very easy to use. Pop and go! I use it every morning and I can have my coffee ready within 2 minutes. My mornings are so much easier now! The coffee flavors are the best. And you know that coffee machine that sits ugly in your countertop? This is not one of those! It’s a perfect match for anyone’s kitchen, believe me!
Written by a customer while visiting influenster.com
Customer Rating
5
Fabulous machine
on November 5, 2025
Posted by: Intolerablepossum47
from Charleston,sc
Bought it for my wife and she absolutely loves it. She had the vertuo pop+ and hated all the problems she had with the machine but loves the coffee. This one she doesn't have to hold shut to make it work. It opens and shuts automatically. Awesome 👍👍👍👍
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on November 5, 2025
Posted by: melissa t
from ohio
Finding it hard to brew what I want.
Not convenient what so ever .
A waste of money
Not convenient what so ever .
A waste of money
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, November 6, 2025
Thank you for your review, Melissa. We're sorry to hear that you've been disappointed, and can assure you, we value your feedback. Customer satisfaction is our highest priority, so please call at your convenience for guidance and assistance you need to make your Nespresso moments enjoyable. We're available 24/7 at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee at home
on November 5, 2025
Posted by: kerstend2_7625
I’ve had my Nespresso for a couple years and I’ve loved it since the day I got it. I would recommend it to anyone in need of a new coffee machine. Being able to brew both coffee and espresso is so convenient. The only issue is the pods are very expensive but I’ve learned how to make my own as well.
Written by a customer while visiting influenster.com
Customer Rating
5
Love my Machine
on November 2, 2025
Posted by: DanaT
from NY
I love this machine ! I use this daily and I have turned my husband now onto Nespresso and he uses it just as much as I do. He calls regular coffee commoners swill lol. We are both converts. We will never go back to regular coffee again, Nespresso for life.
This machine works great for us , easy to use and no problems whatsoever. I even bought my son one for his birthday.
This machine works great for us , easy to use and no problems whatsoever. I even bought my son one for his birthday.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine...love this coffee!
on October 31, 2025
Posted by: oliviac757_8653
I love this machine! I've become more and more of a coffee snob, and my husband finally said, "just buy a Nespresso!" I didn't used to drink espresso on its own...normally it was coffee or a latte. But I've come to really enjoy espresso from this machine, as well as their coffee! It is a bit louder than my Keurig, but from what I understand, the machine spins the coffee pod a ton (which is also what creates the crema/foam on top), and it really does make it taste amazing. It's well worth the little bit of extra noise! The water reservoir is a good size and it's a very simple machine to use. Just make sure when you do the initial cleaning to have a big bowl/cup to catch the water. I didn't read the instructions and thought it was going to pour out one cup's worth of water...but it was much more!
Written by a customer while visiting influenster.com
Customer Rating
5
Rich cream
on October 31, 2025
Posted by: alejandrar118_252
If you want something clean, easy, and capsule driven for your daily coffee and are cool with the capsule ecosystem occasional maintenance, this is a solid pick. If you’re more into barista style milk drinks, want full flexibility, or are picky about long term durability, you might want to look at other options.
Written by a customer while visiting influenster.com
Customer Rating
5
A sleek, easy to use capsule machine that delivers
on October 30, 2025
Posted by: alio44_9551
If you’re looking for convenient, high-quality coffee and espresso at home with minimal fuss, the Nespresso VertuoPlus is a strong contender. It hits a sweet spot between fully manual machines (which require more skill/time) and ultra-premium bean-to-cup machines.
It is especially good if:
• You value one-touch simplicity over fiddling with grinders, tamping, etc.
• You drink a mix of espresso and larger “regular coffee” and appreciate having both options.
• You want consistent results and good flavor without becoming a full barista setup.
• You value one-touch simplicity over fiddling with grinders, tamping, etc.
• You drink a mix of espresso and larger “regular coffee” and appreciate having both options.
• You want consistent results and good flavor without becoming a full barista setup.
However — it may not be the best fit if:
• You’re very budget-sensitive and concerned about long-term pod costs.
• You brew large volumes of coffee every day for lots of people and want ultra-fast back-to-back brewing.
• You want built-in milk frothing or full café-style functionality (you may need bundles or accessories for that).
• You prefer to use ground coffee or third-party pods (this model locks into the Vertuo system).
• You’re very budget-sensitive and concerned about long-term pod costs.
• You brew large volumes of coffee every day for lots of people and want ultra-fast back-to-back brewing.
• You want built-in milk frothing or full café-style functionality (you may need bundles or accessories for that).
• You prefer to use ground coffee or third-party pods (this model locks into the Vertuo system).
Written by a customer while visiting influenster.com