Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Great voffee
on December 8, 2025
Posted by: PT308
from Connecticut
[This review was collected as part of a promotion.] My old machine died after 3 years which was disappointing. Great coffee. Hope to have better luck with this one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee and service
on December 8, 2025
Posted by: Cdog
from Atlanta, GA
[This review was collected as part of a promotion.] Happy with the purchase. Coffee is very good and unit is a good size.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy to use
on December 8, 2025
Posted by: Adler
from Andover, MA
[This review was collected as part of a promotion.] This machine is so easy to set up and use. It makes making my morning espresso a cinch!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Vertuo Next
on December 7, 2025
Posted by: KML
from McHenry, IL
[This review was collected as part of a promotion.] I bought my Vertuo Next last month during the Black Friday sale. It was delivered quickly and I absolutely love it! It’s easy to use, makes a cup of coffee in minutes and the coffee is excellent. As a bonus, it came with 3 sleeves of coffee, I can’t wait to try all the flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just coffee
on December 7, 2025
Posted by: Luv coffee
from Los Angeles
[This review was collected as part of a promotion.] Second machine, 1st broke, there is nothing better than a cup of nespresso, with its rich crema on top. Perfect coffee
Written by a customer while visiting Nespresso USA
Customer Rating
2
Machines dont last!!!
on December 7, 2025
Posted by: Normal Coffee Drinker
from New Jersey
Im on my third machine in about 2.5 years. I just replaced my original one in July of 2025 because it stopped working. And yes, I did descale and clean it like instructed. Now im on my third, and only because it was within 6 months they offered to replace it, but initially they tried to send me a refurbished. I think once this one breaks, im going back to a regular coffee pot. Nespresso has great coffee but crappy machines.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 8, 2025
Thank you for your honest review. Customer satisfaction is our top priority. We see your machine was replaced yesterday. Should you run into any issues, please let us know as we are always here to help and happy to arrange an escalated call. We're available 24/7 at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must have machine
on December 6, 2025
Posted by: AdeelS
This machine is a must have for all coffee lovers. I don’t think I can go back to any other machine after having used this one. It’s super easy to use and bruise the perfect cup of coffee. I love all the different flavoring of the pods. My favorite pods would have to be the double espresso, Cairo pods. Perfect consistency, super delicious coffee and a perfect way to start the day.
Written by a customer while visiting influenster.com
Customer Rating
5
Holiday Flavors are our Favorite
on December 5, 2025
Posted by: CCabrera21
from Riverside, CA
[This review was collected as part of a promotion.] Peppermint during Winter. Yes Please. We love the seasonal changes Nespresso brings.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA