Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Great design and features!
on December 17, 2025
Posted by: Vertuo2
from Portsmouth, VA
[This review was collected as part of a promotion.] I bought this Vertuo Next about a month ago and I love it. I bought it to replace a Vertuo I had for over 7 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Flashing Red
on December 17, 2025
Posted by: khall5
[This review was collected as part of a promotion.] Purchased this machine over the summer, and every time I go to use it, it doesn't work but flashes red. Not sure what I'm doing wrong, but I can't ever seem to fix it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee always
on December 17, 2025
Posted by: Christi
from Michigan
[This review was collected as part of a promotion.] Great coffee, love the air infused as froth, love the flavors. Have been a customer for about 6 years. Wish there were a couple options for decaf.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on December 17, 2025
Posted by: maur14
from Allentown, PA
[This review was collected as part of a promotion.] I tasted my first cup of espresso at a friends stay and loved it so I bought one for my husband and myself. I love the variety of flavors and ease of use. My husband loves the half caffeine coffee. Also the one feature I really love is the recycled pods. I used to have another brand and they did not offer it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Disappointing machine, way too noisy
on December 17, 2025
Posted by: Jacques77
from Los Angeles, California
[This review was collected as part of a promotion.] We bought this machine thinking it would be more sophisticated because it’s a newer model and we liked the design but had to return it because of the terrible noise it made and the poor mechanical functionality. The return process was easy although we are still waiting for our payment adjustment. We also have ordered and received a new vertus plus deluxe and we love it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Jacques!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing, Consistent Coffee for Every Day
on December 17, 2025
Posted by: Jen M
from San Francisco
[This review was collected as part of a promotion.] This is an amazing machine! I used to go to a coffee shop around the corner and the nespresso has changed that routine. While it's more expensive than an at home pour over, it's a delicious high quality cup that makes a moment. I don't think the WiFi "smart' features work well, so I don't think you need to make a decision on your model based on this feature. The Nespresso store near me recently closed, but I loved being able to go in and chat with the team about new coffee flavors
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 17, 2025
Posted by: Krogstad
from California
[This review was collected as part of a promotion.] Every flavor i have received is so good. It would be hard to go back to regularly brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Miami Beach Mornings
on December 17, 2025
Posted by: Mike
from Miami Beach, FL
[This review was collected as part of a promotion.] Vertuo Next combined with Nespresso coffees has redefined reading the morning papers at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA