Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Worth every penny!
on December 18, 2025
Posted by: Steph
from FL
[This review was collected as part of a promotion.] Couldn’t be happier! Brews hot coffee with lots of froth eliminating the need for a frother. Coffee is delicious. My only complaint is the water tank is plastic and I would prefer that it be glass. I feel like I get the same quality of coffee as a coffee house if not better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
A few disappointments…
on December 18, 2025
Posted by: Dolly
from WI
[This review was collected as part of a promotion.] I have had a Vertuo Plus for many years and love it! The “Plus” did not accommodate the larger pods for a 12 oz cup of coffee which I was not aware of when purchasing the larger pods. One drawback of the newer Vertuo Next was the change in how the pods are loaded. Instead of gently touching the clamshell tab to open, the pod loading is difficult to manipulate for me with arthritic hand issues. If you like a nice piping hot cup of Joe in the morning, this model doesn’t come close to the brewing temperature of the Vertuo “Plus.” I do like the ability to brew larger pods and will continue to use, but am very disappointed in whatever was changed in the brewing design. Need to microwave multiple times to enjoy hot coffee which is not always convenient.
Response from Nespresso USABy Kendall, Customer Service, December 19, 2025
Thank you for your honest review, Dolly. We are sorry to learn the Vertuo Next machine has not meet your expectations. Please do not hesitate to contact us should you need future assistance with your machine. We’re available 24 hours a day, 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Our New Machine
on December 18, 2025
Posted by: Coffee Lovers
from Lake Oswego, OR
[This review was collected as part of a promotion.] We are enjoying our new machine and love the foam on top. Also love the recycling program - so easy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Advent Box
on December 17, 2025
Posted by: AQT
from Texas
[This review was collected as part of a promotion.] I love the Advent Box! What a wonderful idea - it is great to wake up to a surprise coffee each day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Color, speed and quality
on December 17, 2025
Posted by: Ryan
from Santa Clara, California
[This review was collected as part of a promotion.] Excellent machine, when I needed a new one I could not wait for it to arrive, it’s super reliable and easy to setup and use. Cleaning is also a breeze just remove the container and empty the contents to recycle.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very pleased!!!
on December 17, 2025
Posted by: Not applicable
from Califonia
[This review was collected as part of a promotion.] I brought Nepresso as a Christmas gift to a dear friend. She admire mines
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on December 17, 2025
Posted by: Chuck
from Green Valley, Arizona
[This review was collected as part of a promotion.] I’ve been a Nespresso fan since first finding a Nespresso machine in the hotel I stayed in in Porto
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy with my purchase
on December 17, 2025
Posted by: Kamigirl
from Tampa, FL
[This review was collected as part of a promotion.] Easy to use, doesn’t take up much counter space. Happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA