Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,038 Reviews)
Rating breakdown 8,038 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
172
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
2
Junk
on February 7, 2026
Posted by: RM
from Mountain Home, AR
I bought this on a FFA auction brand new in the box and it didn't even last a year. Now my daughter has all these pods for it and I am not buying another one after this experience It wasn't even used that much
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, February 9, 2026
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Latte at home!
on February 7, 2026
Posted by: Tina R
BEST THING EVER! It’s designed not to take too much space and build to last! Saved so much money by making latte at home. It is so easy to use, have fun with different pods! You can make your own latte at your comfy home. Nothing complicated, you will love it.
Written by a customer while visiting influenster.com
Customer Rating
5
My favorite coffee machine
on February 6, 2026
Posted by: Jenna P
I use this everyday to make my coffee!! I prefer the taste of this coffee than going out. I love the look and how fast it makes my coffee. It doesn’t make too much noise and it makes either a big cup of coffee or espresso.
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite morning coffee
on February 6, 2026
Posted by: showgirl99
from lexington SC
[This review was collected as part of a promotion.] I’m enjoying all the flavors and so easy to use. Everyday I look forward to making coffee first thing in the morning with the machine. I like it so much I upgraded this year to a new version.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee machine I’ve ever owned
on February 6, 2026
Posted by: ChelsieS
I couldn’t survive my mornings without my Nespresso. It is my life blood. I use it every single day, and have for 5 years. I love how easy it is to use, from filling the water to emptying the pods. It’s easy to pack and move (I have moved it all the way across the country twice!) and has weathered many, many uses. 100% worth the cost, and then some.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing and reliable
on February 5, 2026
Posted by: Venessa A
I love how convenient this espresso machine is. It makes my day and love how strong it brews my coffee. It’s easy to set up and cleaning takes only a minute. I have had it for a few months and can’t wait to try out more pods
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso coffee is the real deal
on February 5, 2026
Posted by: Jacqueline D
This has been a lifesaver as a mom of three.. I can have coffee and still have it easy and my way! I also like that the app helps you adjust coffee to your liking. I can decide if I want to have a stronger brew on the days I don't get much sleep!
Written by a customer while visiting influenster.com
Customer Rating
5
New user
on February 3, 2026
Posted by: Lora
from St Augustine FL
[This review was collected as part of a promotion.] My first machine, so far it's great! Easy to use and i love the foam topping!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA